Motor Almanac

Ford / Crown Victoria / 2004

2004 Ford Crown Victoria

Family: Crown Victoria · filed with NHTSA as CROWN VICTORIA, CVPI

Summary

  • Of the 154 complaints that name a component, 55% concern Lighting (85).
  • These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
  • Not enough history to compare this year with the rest of its generation.
  • 4 recalls filed for this model year.
  • 7 federal defect investigations cover this model year.

At a glance

Owner complaints
155
Recalls
4
Investigations
7
NCAP overall
Not rated
Combined MPG
14–18
Annual fuel cost
$3,150–$3,900
Median mileage at complaint
91,000 mi (n = 141)
Crashes / fires / injuries / deaths
2 / 5 / 3 / 0

What owners report

Lighting

85 complaints · 55% of complaints that name a component · median 95,000 mi (n = 76)

Owner report THE NEAD LIGHTS SHUT OFF WHILE DRIVING AT NIGHT AT 65 MILES A HOUR STOPED ON THE SIDE OF THE HIWAY SHUT OFF THE CAR PLAYED WITH THE HEADLIGHT SWITCH THE LIGHTS CAME BACK ON BUT NOW THEY WILL NOT SHUT OFF SO THE BATTERY MUST BE DICONECTED WHEN NOT IN USE WORKING ON FINDING A REPAIR SHOP T FIX IT
Owner report 2004 FORD CROWN VIC HEADLIGHTS STOPPED WORKING. I ORDERED AND REPLACED THE HEADLIGHT SWITCH AND MY HEADLIGHTS STILL DON'T WORK. I CAN'T DRIVE AT NIGHT ANYMORE. I HAVE CONTACTED FORD DEALERSHIP ABOUT A RECALL AND HAVE NOT RECEIVED A CALL BACK.

Electrical System

28 complaints · 18% of complaints that name a component · median 98,990 mi (n = 27)

Owner report I HAVE A 2004 CROWN VICTORIA. FORD HAS A RECALL OUT FOR 2003-2005 GRAND MARQUIS AND CROWN VICTORIA'S FOR THEIR LIGHT CONTROL MODULE (LCM) BECAUSE OF SOLDERS BREAKING CAUSING EXTERIOR LIGHTING NOT TO WORK. I TOOK MY CAR TO MY LOCAL FORD DEALERSHIP (APRIL 22, 2017) TO HAVE SUCH RECALL DONE BECAUSE MY EXTERIOR RUNNING LI…
Owner report LIGHT CONTROL MODULE FAIL FORD HAS UPGRADED THIS ITEM 22 TIMES SO FAR AND FAIL TO DO ANY THING ABOUT FOR CONSUMERS THAT HAVE THIS PROBLEM I DON'T UNDERSTAND WHY THERE IS NO RECALL ON THIS PART HEADLIGHTS WHEN TURN ON DON'T GO ON OR HEADLIGHTS GO OUT WHEN DRIVING LIGHT SWITCH TURNED TO ON SOMETIMES WORKS AND SOME…

Wheels & Tires

21 complaints · 14% of complaints that name a component · median 79,832 mi (n = 18)

Owner report THE GOOD YEAR EAGLE SPORT TIRES TORE APART ON A SHORT TRIP TO THE GROCERY STORE AND CAUSED THE CAR TO BE UNSAFE TO DRIVE. THE TIRES WERE MANUFACTURED ON JUNE 2019 AND PURCHASED OCTOBER 2019 AND BY JANUARY 3RD OF 2021 THEY WERE FLAT AND CHEWED UP WITH ONLY AROUND 13,000 MILES ON THEM EVEN THOUGH THEY WERE 50,000 MILE T…
Owner report FORD RECALL FOR CRACKS IN POLICE INTERCEPTOR WHEELS THAT WAS CANCELLED AND REMOVED FROM OASIS DATABASE IF WHEELS ARE NOT ON A LAW ENFORCEMENT VEHICLE ANY LONGER. WHEEL IS MARKED WITH THE NUMBERS OF THE DEFECTIVE ONES AND HAS A VISIBLE CRACK AND CREAKS AND WON'T HOLD A BALANCE AND WOBBLES WHILE DRIVING ON HIGHWAY AND …

1% of complaints name no specific component and are left out of the shares above.

Across the generation (1998–2011)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 62.

Model yearAll complaintsFirst three yearsNote
199812261
199913862
20008933not compared
20015435not compared
20026031not compared
2003327115most complaints
200415516not compared
200521328not compared
2006537not compared
2007504not compared
2008509not compared
20094415not compared
2010122not compared
20112312not compared

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

15V861000 · EXTERIOR LIGHTING:HEADLIGHTS

Filed 2015-12-22 · 296,004 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.

Risk: A loss of headlights can reduce driver visibility and increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.

07V079000 · WHEELS

Filed 2007-03-06 · 109,664 vehicles

Defect: ON CERTAIN POLICE VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.

Risk: THE CRACKS CAN ULTIMATELY RESULT IN RAPID AIR LOSS FROM THE TIRE AND COULD AFFECT VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE FOUR ROAD WHEELS AND SPARE WHEEL BASED ON THE WHEEL PART NUMBER. THE RECALL BEGAN ON MARCH 15, 2007. OWNERS SHOULD CONTACT FORD AT 1-800-343-5338.

06E056000 · FUEL SYSTEM, GASOLINE

Filed 2006-06-13 · 58,640 vehicles

Defect: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

05V206000 · ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

Filed 2005-05-09 · 132,800 vehicles

Defect: ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVERTER.

Risk: IF THIS OCCURS, THE INSULATOR MIGHT EXPERIENCE CHARRING OF THE OUTER LAYER, BURNING ODOR, OR SMOKE WHICH MAY ULTIMATELY RESULT IN A FIRE.

Remedy: DEALERS WILL REMOVE THE EXISTING DASH INSULATOR AND INSTALL A REVISED DESIGN INSULATOR PAD FREE OF CHARGE. THE RECALL BEGAN ON JUNE 3, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Federal investigations

ActionComponentOpenedClosedRecall
PE15028EXTERIOR LIGHTING2015-08-102016-01-0815V861000
DP15002EXTERIOR LIGHTING2015-04-012015-08-11
PE14021ENGINE AND ENGINE COOLING:EXHAUST SYSTEM2014-07-072014-11-21
PE08066EXTERIOR LIGHTING:HEADLIGHTS2008-11-262009-03-24
DP05005ENGINE AND ENGINE COOLING:ENGINE2005-09-222006-01-04
EA04034WHEELS2004-12-212007-03-0807V079000
RQ04007WHEELS2004-08-022004-12-20

PE15028: Loss of headlights

DP15002: Loss of headlamp/exterior lighting

PE14021: Steering Column Shaft Obstruction

PE08066: LOSS OF HEADLIGHT FUNCTION

DP05005: SPARK PLUG EJECTION FROM CYLINDER HEAD

EA04034: FRACTURE OF THE STEEL WHEEL RIM

RQ04007: FRACTURE OF THE STEEL WHEEL RIM

Engines and fuel economy

VersionEngineTransmissionDriveCityHwyCombinedFuel cost / yr
Crown Victoria4.6L 8cylAutomatic 4-spdRear-Wheel Drive152318$3450
Crown Victoria CNG4.6L 8cyl CNGAutomatic 4-spdRear-Wheel Drive121714$3150
Crown Victoria Police4.6L 8cylAutomatic 4-spdRear-Wheel Drive141916$3900

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

VariantOverallFrontalSideRollover
2004 Ford Crown Victoria 4-DR. w/SABNot RatedNot RatedNot RatedNot Rated
2004 Ford Crown Victoria 4-DR.Not RatedNot RatedNot RatedNot Rated

Service bulletins

Ford issued 63 service bulletins listed against this model year, most often about electrical system.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

DateComponentSummary
2020-07-13STRUCTUREThis article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi…
2019-02-07STRUCTURESome 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo…
2019-02-07STRUCTURESome 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo…
2016-09-21ENGINE AND ENGINE COOLINGThe Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate …
2015-06-01ELECTRICAL SYSTEMSUMMARY TO BE PROVIDED ON A FUTURE DATE.
2014-04-11EXTERIOR LIGHTINGFORD: THE LIGHTING CONTROL MODULE HAS EXTENDED WARRANTY COVERAGE, ON CERTAIN VEHICLES, DUE TO A POSSIBLE CRACK ON SOLDER JOINT THAT CONNECTS RELAY TO CIRCUIT BOARD. MODEL 2003-2005 CROWN VICTORIA, GRAND MARQUIS. *PE
2014-04-11EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUALFORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING THE LIGHTING CONTROL MODULE EXTENDED WARRANTY COVERAGE, FOR SOME VEHICLES, TO 15 YEARS OR 250,000 MILES, WHICHEVER OCCURS FIRST. MODEL 2003-2005 VICTORIA, GRAND MAR…
2007-10-01ENGINE AND ENGINE COOLING:ENGINESOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
2006-01-01POWER TRAIN:AXLE ASSEMBLYLIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT
2005-11-14ENGINE AND ENGINE COOLINGWDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this Crown Victoria, including the ones without a page of their own, is listed on the Ford Crown Victoria model page.

Sources

  • NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
  • NHTSA New Car Assessment Program: crash test ratings.
  • U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.