2020 Ford Edge

Family: Edge · filed with NHTSA as EDGE

Summary

Of the 302 complaints that name a component, 63% concern Powertrain (190).
These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
Not enough history to compare this year with the rest of its generation.
4 recalls filed for this model year.
1 federal defect investigation covers this model year.

At a glance

Owner complaints: 326
Recalls: 4
Investigations: 1
NCAP overall: 5 of 5 stars
Combined MPG: 21–24
Annual fuel cost: $2,600–$2,950
Median mileage at complaint: 68,200 mi (n = 89)
Crashes / fires / injuries / deaths: 12 / 1 / 15 / 0

What owners report

Powertrain

190 complaints · 63% of complaints that name a component · median 85,000 mi (n = 43)

Owner report My transmission needs replacing. My car is jerky when it shifts, does not accelerate smoothly, and puts me in danger on the highway/freeway when trying to accelerate as sometimes it won’t and stalls for a moment before getting going. There are currently 100 on back order which clearly means there is an issue with this …

Owner report The contact owns a 2020 Ford Edge. The contact stated that while driving at 25 MPH, the accelerator pedal was depressed, but the vehicle hesitated and stalled. The vehicle was taken to the dealer, where the diagnosis determined that the torque converter required replacement. The vehicle was repaired; however, the failu…

Engine

54 complaints · 18% of complaints that name a component · median 68,858 mi (n = 10)

Owner report The EGR cooler failed (TSB 20-2234) in my 2020 Ford Edge ST line on 9/26/26. I started my car and drove down my street and the car began smoking white/gray burning odor from exhausts with a sudden loss of power while driving on a public street. Leading up to this incident and during, no warning engine inicator lights …

Owner report The EGR cooler failed on my 2020 Ford Edge ST Line. On 9/26/26, I started my car and it began smoking white/gray from exhausts and burning odor. Leading up to this incident and during, there was no warning indicators or messages regarding the engine that appearerd. The temperature gauge remained at it's normal operatin…

Driver Assistance

34 complaints · 11% of complaints that name a component · median 60,000 mi (n = 11)

Owner report The contact owns a 2020 Ford Edge. The contact stated that the rearview camera was inoperable. There was no warning light illuminated. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The fai…

Owner report The contact owns a 2020 Ford Edge. The contact stated that while reversing in a parking lot, the rearview camera image failed to be displayed. The message “Camera not Available” was displayed. The vehicle was taken to the dealer and was diagnosed with the failure of the rearview camera image; however, the vehicle was n…

7% of complaints name no specific component and are left out of the shares above.

Across the generation (2015–2024)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 80.

Model year	All complaints	First three years	Note
2015	731	154	most complaints
2016	926	130	most complaints
2017	1,377	80
2018	849	65
2019	773	60
2020	326	41	not compared
2021	114	31	not compared
2022	133	35	not compared
2023	23	13	not compared
2024	44	44	not compared

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

25V442000 · BACK OVER PREVENTION:SOFTWARE

Filed 2025-06-27 · 200,237 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

21V011000 · POWER TRAIN:DRIVELINE:DRIVESHAFT

Filed 2021-01-15 · 147 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Risk: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

20V575000 · BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Filed 2020-09-23 · 620,246 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: Reduced rearward visibility can increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

20V550000 · POWER TRAIN:AUTOMATIC TRANSMISSION

Filed 2020-09-10 · 97 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Federal investigations

Action	Component	Opened	Closed	Recall
RQ21002	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	2021-08-03	open	26V104

RQ21002: Rearview Camera FMVSS 111 Noncompliance

Engines and fuel economy

Version	Engine	Transmission	Drive	City	Hwy	Combined	Fuel cost / yr
Edge AWD	2.0L 4cyl	Automatic (S8)	All-Wheel Drive	21	28	23	$2700
Edge AWD	2.0L 4cyl	Automatic 8-spd	All-Wheel Drive	21	28	23	$2700
Edge AWD	2.7L 6cyl	Automatic (S8)	All-Wheel Drive	19	26	21	$2950
Edge FWD	2.0L 4cyl	Automatic 8-spd	Front-Wheel Drive	21	29	24	$2600

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

Variant	Overall	Frontal	Side	Rollover
2020 Ford Edge SUV AWD	★★★★★	★★★★★	★★★★★	★★★★☆
2020 Ford Edge SUV FWD	★★★★★	★★★★★	★★★★★	★★★★☆

Service bulletins

Ford issued 162 service bulletins listed against this model year, most often about electrical system.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

Date	Component	Summary
2026-09-22	UNKNOWN OR OTHER	This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles lis…
2026-09-17	POWER TRAIN	This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may…
2026-07-23	POWER TRAIN	This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may…
2026-07-15	POWER TRAIN	This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limit…
2026-04-26	POWER TRAIN	This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions…
2026-04-17	ENGINE	This article updates TSB 25-2154. Reasons for update: Parts List Service Procedure to replace the output planetary carrier assembly *Added 2023-2024 model year vehicles Some of the vehicles listed in the Model statement above may exhibit …
2026-04-02	LANE DEPARTURE: BLIND SPOT DETECTION	Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). Thi…
2026-03-25	BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING	Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
2026-03-09	UNKNOWN OR OTHER	This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles lis…
2026-02-24	ELECTRICAL SYSTEM	Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the access…

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this Edge, including the ones without a page of their own, is listed on the Ford Edge model page.

Sources

NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
NHTSA New Car Assessment Program: crash test ratings.
U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.