Motor Almanac

Ford / Windstar / 2000

2000 Ford Windstar

Family: Windstar · filed with NHTSA as WINDSTAR

Summary

  • In its first three years the 2000 Windstar drew 261 complaints — 2.0× the median of its generation (1999–2003). It is among the most-complained-about years of this generation.
  • These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
  • Complaints are spread across systems: the largest, Brakes, holds 23% of the 1,648 that name a component.
  • 16 recalls filed for this model year.
  • 8 federal defect investigations cover this model year.

At a glance

Owner complaints
1,675
Recalls
16
Investigations
8
NCAP overall
Not rated
Combined MPG
17–18
Annual fuel cost
$3,450–$3,650
Median mileage at complaint
104,000 mi (n = 1,153)
Crashes / fires / injuries / deaths
62 / 55 / 61 / 3

What owners report

Brakes

384 complaints · 23% of complaints that name a component · median 105,000 mi (n = 285)

Owner report THE ABS LIGHT COME ON PERIODICALLY. IT SEEMS THAT THERE IS A PROBLEM IN THE ABS MODULE WITH A SOLDERING JOINT. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION. THE ABS WARNING LIGHT WILL STAY ON AND DISAPPEAR WHEN THE CAR IS PARKED AND SWITCHED OFF. THEN THE LIGHT WILL COME ON AGAIN AFTER THE VEHICLE IS MOVED.
Owner report A.B.S. LIGHT ON. SUSPENSION BROKEN IN RIGHT FRONT TIRE. DASHBOARD GAUGES NOT WORKING PROPERLY

Suspension

356 complaints · 22% of complaints that name a component · median 118,000 mi (n = 298)

Owner report The contact owns a 2000 Ford Windstar. The contact stated while reversing at an undisclosed speed, there was an abnormal booming sound coming from the vehicle. The contact stated that the front spring had fractured and punctured the passenger’s side front tire. There were no warning lights illuminated. The local dealer…
Owner report TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-35 MPH, THE VEHICLE WAS MAKING A SQUEALING NOISE AND THEN STARTED TO SMELL LIKE BURNING RUBBER. THE CONTACT TOOK THE VEHICLE TO COVER-JONES MOTOR (403 W. 3RD ST, ALLIANCE, NE 69301, (800) 344-9288) WHO STATED THAT THE REAR…

Powertrain

271 complaints · 16% of complaints that name a component · median 86,224 mi (n = 204)

Owner report TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 70 MPH, THE REAR AXLE DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO WESTLAND FORD (LOCATED AT 3450 WALL AVE, OGDEN, UT 84401, (801) 629-5500) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED…
Owner report COMPLETE TRANSMISSION FAILURE AFTER OD LIGHT IS FLASHING. FROM MY RESEARCH , THIS IS A COMMON WIDESPREAD PROBLEM AND FORD SHOULD RECALL THESE TRANSMISSIONS. IT IS VERY DANGEROUS TO HAVE A VEHICLE SUDDENLY STOP ACCELERATING WHEN DRIVING AT HIGH SPEED OR WHEN PULLING INTO TRAFFIC. I WAS PULLING ONTO A BUSY HIGHWAY AT …

2% of complaints name no specific component and are left out of the shares above.

Across the generation (1999–2003)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 132.

Model yearAll complaintsFirst three yearsNote
19991,522312most complaints
20001,675261most complaints
20011,686132
20021,35375fewest complaints
20031,51095

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

15V608000 · SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Filed 2015-09-29 · 283,413 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.

Risk: If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.

12V195000 · SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Filed 2012-05-03 · 9,192 vehicles

Defect: FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.

Risk: A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

12V194000 · SUSPENSION:FRONT:CONTROL ARM

Filed 2012-05-03 · 23,000 vehicles

Defect: FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.

Risk: A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT. EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 18, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

12V193000 · POWER TRAIN:AXLE ASSEMBLY

Filed 2012-05-03 · 27,000 vehicles

Defect: FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk: A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL REAR AXLE REINFORCEMENT BRACKETS, OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

11V030000 · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Filed 2011-01-26 · 425,288 vehicles

Defect: FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.

Risk: THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS, AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME, AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. IF REPAIRS CANNOT BE MADE TO A VEHICLE, FORD WILL OFFER TO REPURCHASE THE VEHICLE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 21, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

10V385000 · SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Filed 2010-08-26 · 492,650 vehicles

Defect: FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk: A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Remedy: AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

09V399000 · VEHICLE SPEED CONTROL

Filed 2009-10-13 · 4,500,000 vehicles

Defect: FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

06E056000 · FUEL SYSTEM, GASOLINE

Filed 2006-06-13 · 58,640 vehicles

Defect: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

02V072000 · TRAILER HITCHES

Filed 2002-03-11 · 417,037 vehicles

Defect: IN SOME MINIVANS, WATER AND OTHER CONTAMINANTS (DIRT, SALT, ETC.) CAN ENTER INTO THE RIGHT REAR PASSENGER COMPARTMENT DUE TO A MISSING BODY SEALER.

Risk: THIS COULD CAUSE A SHORT CIRCUIT IN THE ELECTRICAL CONNECTOR AT THE REAR WIRE HARNESS. A SHORT CIRCUIT CAN LEAD TO MALFUNCTIONS OF THE REAR LIGHTING SYSTEM, REVERSE PARK-AID SYSTEM, OR TRAILER TOW ELECTRICAL SYSTEM. A SUSTAINED SHORT CIRCUIT CAN RESULT IN MELTED CONNECTORS AND POTENTIALLY LEAD TO A FIRE.

Remedy: DEALERS WILL INSPECT THE ELECTRICAL CONNECTOR AND SURROUNDING AREA FOR ABSENCE OF BODY SEALING AND CORROSION. IF CORROSION IS PRESENT, DEALERS WILL SERVICE THE BODY GAPS, REPAIR CORRODED CONNECTORS, AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. IF CORROSION IS NOT PRESENT BUT THE BODY SEALER IS MISSING, DEALERS WILL SERVICE THE BODY GAPS AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

01V262000 · EQUIPMENT:APPLIANCE:AIR CONDITIONER

Filed 2001-08-15 · 413,245 vehicles

Defect: VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH AUXILIARY REAR AIR-CONDITIONING. IF THE AUXILIARY AIR-CONDITIONING BLOWER MOTOR STOPS TURNING WHILE IN THE MEDIUM-LOW BLOWER SPEED SETTING, THERE IS THE POTENTIAL THAT THE RESISTOR MAY BECOME HOT AND SMOKE.

Risk: THE MOTOR COULD POTENTIALLY CATCH ON FIRE.

Remedy: DEALERS WILL INSTALL A JUMPER WIRE THAT WILL ENSURE THAT THE MEDIUM-LOW BLOWER SPEED SETTING IS PROTECTED BY THE THERMAL LIMITER. OWNER NOTIFICATION BEGAN AUGSUT 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

01V261000 · VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Filed 2001-08-15 · 598,256 vehicles

Defect: VEHICLE DESCRIPTION: MINI VANS. CONTAMINANTS SUCH AS WATER, SALT, AND WINDSHIELD WASHER SOLUTION CAN ENTER THE WIPER MOTOR COVER ASSEMBLY THROUGH PINHOLES ON THE EXTERIOR OF THE COVER THAT ARE USED IN THE MOLDING PROCESS. IN ADDITION, ON CERTAIN OF THE VEHICLES BUILT BETWEEN FEBRUARY AND AUGUST 2000, A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT. EITHER OF THESE CONDITIONS COULD POTENTIALLY RESULT IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, SMOKE, OR IGNITION OF THE PLASTIC COVER MATERIAL. CONTAMINANT ENTRY COULD ALSO RESULT IN UNINTENDED WIPER MOTOR OPERATION.

Risk: SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A NEW WIPER COVER WITH IMPROVED SEALING AND WATER RESISTANCE. OWNER NOTIFICATION BEGAIN AUGUST 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

01V207000 · VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Filed 2001-06-22 · 45,800 vehicles

Defect: VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH AN ADJUSTABLE PEDAL OPTION. THE DRIVER FLOOR MAT COULD INTERFERE WITH THE ACCELERATOR PEDAL.

Risk: THIS CAN RESULT IN A STUCK THROTTLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE BOTH FRONT DRIVER AND PASSENGER SIDE FLOOR MATS IN THE VEHICLE. OWNER NOTIFICATION BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

00V351000 · ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

Filed 2000-10-30 · 180,000 vehicles

Defect: VEHICLE DESCRIPTION: MINIVANS BUILT WITH INSTRUMENT CLUSTERS WITHOUT THE MESSAGE CENTER, FAIL TO COMPLY WITH THE REQUIREMENTS OF STANDARD NO. 118, "POWER-OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS." THE POWER WINDOWS MAY BE OPERABLE AFTER THE IGNITION HAS BEEN TURNED TO THE "OFF" POSITION AND THE FRONT DOORS ARE OPENED.

Risk: THE STANDARD REQUIRES THAT POWER OPERATED WINDOWS MAY BE CLOSED ONLY WHEN THE KEY IS IN THE "ON," "START," OR "ACCESSORY" POSITIONS, OR DURING THE INTERVAL BETWEEN THE TIME THE KEY IS TURNED OFF, AND THE OPENING OF EITHER OF THE VEHICLE'S FRONT DOORS.

Remedy: DEALERS WILL RECONFIGURE THE VEHICLE FRONT END ELECTRONIC MODULE.

00V228001 · SEAT BELTS

Filed 2000-08-18 · 144,435 vehicles

Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Remedy: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

00V164000 · FUEL SYSTEM, GASOLINE:DELIVERY

Filed 2000-06-19 · 3,000 vehicles

Defect: VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES MAY HAVE INCORRECTLY FUEL LINE END FORMS WHICH COULD RESULT IN A LOWER THAN SPECIFIED PULL APART FORCE FOR THE INSTALLED FUEL LINE CONNECTION.

Risk: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A REDUNDANT FUEL LINE CLIP ON THE FUEL SUPPLY AND RETURN LINE CONNECTIONS AT THE REAR OF THE CHASSIS FUEL LINE BUNDLE.

00V020000 · VISIBILITY:GLASS, SIDE/REAR

Filed 2000-01-31 · 1,475 vehicles

Defect: VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES MAY HAVE BEEN BUILT WITH INCORRECT URETHANE, RESULTING IN AN ADHESIVE BOND RATHER THAN THE INTENDED MOLECULAR BOND FOR THE FRONT WINDSHIELD AND REAR LIFTGATE GLASS.

Risk: IF THE BOND DETERIORATES, IT COULD PROVIDE LESS THAN THE INTENDED LEVEL OF GLASS RETENTION IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WINDSHIELD AND LIFTGATE GLASS.

Federal investigations

ActionComponentOpenedClosedRecall
EA10007STRUCTURE:FRAME AND MEMBERS2010-12-202011-03-1711V030000
PE10026STRUCTURE:FRAME AND MEMBERS2010-07-202010-12-2011V030000
PE10016SUSPENSION2010-05-132010-09-2210V385000
EA08021ELECTRICAL SYSTEM2008-09-172009-10-1409V399000
PE08035ELECTRICAL SYSTEM2008-05-132008-09-17
PE04022STRUCTURE:BODY:DOOR2004-03-032004-07-01
EA03004WHEELS2003-04-102004-08-30
PE02085WHEELS2002-11-182003-04-10

EA10007: Front Subframe Corrosion Failures

PE10026: Front Subframe Corrosion Failures

PE10016: Rear Axle Cracking

EA08021: ENGINE COMPARTMENT FIRES

PE08035: ENGINE COMPARTMENT FIRES

PE04022: POWER SLIDING DOOR OPENING

EA03004: WHEEL STUD FRACTURE

PE02085: WHEEL STUD FRACTURE

Engines and fuel economy

VersionEngineTransmissionDriveCityHwyCombinedFuel cost / yr
Windstar FWD Cargo Van3.0L 6cylAutomatic 4-spdFront-Wheel Drive152117$3650
Windstar FWD Cargo Van3.8L 6cylAutomatic 4-spdFront-Wheel Drive162118$3450
Windstar FWD Wagon3.0L 6cylAutomatic 4-spdFront-Wheel Drive152117$3650
Windstar FWD Wagon3.8L 6cylAutomatic 4-spdFront-Wheel Drive152117$3650

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

VariantOverallFrontalSideRollover
2000 Ford WindstarNot RatedNot RatedNot RatedNot Rated
2000 Ford Windstar w/SABNot RatedNot RatedNot RatedNot Rated

Service bulletins

Ford issued 225 service bulletins listed against this model year, most often about power train.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

DateComponentSummary
2020-04-20STRUCTUREFor 1999-2003 Windstar vehicles Safety Recall 11S16 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a front subframe lower control arm (LCA) rear attaching flange or rear body mount could…
2016-04-21SUSPENSIONFor 1998-2003 Windstar vehicles Safety Recall 10S13 has been issued for vehicles that are operated in high corrosion areas for an extended period, where the rear axle could potentially fracture. If the rear axle should completely fracture, …
2016-04-21SUSPENSION:MULTIPLE AXLESafety recall 10S13 - Rear axle corrosion - requests for recall service action
2016-04-20STRUCTURESafety recall 11s16 - LCA rear attaching flanges or rear subframe body mount corrosion - requests for recall service action
2015-09-29SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLYSUMMARY TO BE PROVIDED ON A FUTURE DATE.
2014-09-09SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLYFORD: SAFETY RECALL CONCERNING REAR AXLE FRACTURING IF VEHICLE IS OPERATED IN HIGH CORROSION AREAS FOR AND EXTENDED PERIOD. MODEL 1998-03 WINDSTAR. *PE
2014-09-09SUSPENSION:FRONT:CONTROL ARM:LOWER ARMFORD: SAFETY RECALL ON FRONT SUBFRAME LOWER CONTROL ARM (LCA) REAR ATTACHING FLANGE OR REAR BODY MOUNT THAT CAN SEPARATE FROM SUBFRAME IF VEHICLE IS OPERATED, FOR EXTENDED PERIOD, IN HIGH CORROSION AREAS. MODEL 1999-03 WINDSTAR.
2014-08-11SUSPENSION:FRONT:CONTROL ARM:LOWER ARMFORD: A SAFETY RECALL HAS BEEN ISSUED ON MINIVANS WHERE LOWER CONTROL ARM (LCA) OF FRONT SUBFRAME ATTACHING REAR FLANGE OR REAR BODY MOUNT CAN SEPARATE DUE TO CORROSION. MODEL 1999-2003 WINDSTAR. *PE
2014-08-11SUSPENSION:REAR:AXLE:SPINDLEFORD: ON SOME MINIVANS, REAR AXLE WILL FRACTURE, IN HIGH CORROSION AREA, AFTER OPERATING FOR AN EXTENDED TIME PERIOD, AND VEHICLE HANDLING ABILITY WILL BE AFFECTED. MODEL 1998-2003 WINDSTAR. *PE
2008-05-16ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTORFORD: CERTAIN 1999-2001 MODEL YEAR VEHICLES UP TO 6000 LB GVWR REGISTERED IN NEW YORK AND CERTAIN 2001 VEHICLES UP TO 6000 LB GVWR REGISTERED IN THE STATE OF MAINE, CERTIFIED FOR SALE IN CALIFORNIA-FEDERAL EMISSION WARRANTY REFUND. *PE

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this Windstar, including the ones without a page of their own, is listed on the Ford Windstar model page.

Sources

  • NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
  • NHTSA New Car Assessment Program: crash test ratings.
  • U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.