Family: Sienna · filed with NHTSA as SIENNA
Owner report THE CABLE FOR THE PASSENGER POWER DOOR SNAPPED AND DOOR WOULD NOT FULLY SHUT. I WAS STOPPED, GETTING READY TO TURN LEFT, WHEN IT SNAPPED.
Owner report DOOR HANDLES BREAK OFF DURING NORMAL USE DUE TO ELECTRICAL DOOR MALFUNCTION. THE DESIGN OF THESE DOOR HANDLES ARE POOR AND A NEW DESIGN NEEDS TO BE MADE. *TR
Owner report WITHIN A YEAR AFTER BUYING THE 2002 TOYOTA SIENNA THE RIGHT SIDE SLIDING DOOR COULD NOT BE OPENED FROM INSIDE. THE LEFT SIDE DOOR HAS THE SAME PROBLEM INTERMITTANTLY. NEITHER ONE HAS BEEN REPAIRED BUT ARE SEEN AS A SAFETY CONCERN IN THE WORST CASE AND A CONSTANT NUISANCE OTHERWISE. THE ISSUE WAS NOT COVERED UNDER WA…
Owner report TL- THE CONTACT OWNS 2002 TOYOTA SIENNA. THE CONTACT STATED THE REAR LIFT GATE ON THE VEHICLE WILL NOT OPEN BECAUSE THE LATCH IS BROKEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE IS A PLASTIC LINK TO THE LATCH THAT HAD BROKEN AND PREVENTS THE REAR LIFT GATE FROM OPENING FROM THE INSIDE AND OUTSIDE. …
Owner report Dear Sir, On April 2026, I need to do the semiannual smog check. Right now, I face DTC P0420 error code and I can't pass the smog check inspection. Note that I don't have the engine light on indicating the a/m error code. Only my OBD2 shows the error DTC Code P0420. I did some searhing and noticed that the ECM for Sie…
Owner report ALL THE LOCKS KEEP UNLOCKING, AND LOCKING WITHOUT ANYONE IN OR AROUND THE VEHICLE, BECAUSE LOCKS ARE LOCKING AND UNLOCKING IT IS CAUSING THE BATTERY TO DRAIN. THE DOORS LOCK AND UNLOCK WHILE VAN IS IN GEAR, WHILE DRIVING, AND WHEN VAN IS NOT RUNNING WITHOUT KEY IN IGNITION. I HAVE 2 CHILDREN AND BELIEVE THIS IS A SAFET…
1% of complaints name no specific component and are left out of the shares above.
To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 99.
| Model year | All complaints | First three years | Note |
|---|---|---|---|
| 1998 | 294 | 121 | |
| 1999 | 215 | 99 | |
| 2000 | 363 | 150 | most complaints |
| 2001 | 180 | 54 | fewest complaints |
| 2002 | 181 | 50 | fewest complaints |
| 2003 | 105 | 35 | not compared |
Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.
Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Risk: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
| Action | Component | Opened | Closed | Recall |
|---|---|---|---|---|
| PE01036 | ENGINE AND ENGINE COOLING | 2001-10-19 | 2002-02-11 |
PE01036: ENGINE COMPARTMENT FIRE
| Version | Engine | Transmission | Drive | City | Hwy | Combined | Fuel cost / yr |
|---|---|---|---|---|---|---|---|
| Sienna 2WD | 3.0L 6cyl | Automatic 4-spd | Front-Wheel Drive | 17 | 23 | 19 | $3300 |
Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.
| Variant | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2002 Toyota Sienna | Not Rated | Not Rated | Not Rated | Not Rated |
Toyota issued 109 service bulletins listed against this model year, most often about equipment.
A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.
| Date | Component | Summary |
|---|---|---|
| 2024-12-06 | STRUCTURE:BODY | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood… |
| 2024-12-06 | STRUCTURE:BODY | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and in… |
| 2024-12-06 | STRUCTURE:BODY | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicl… |
| 2024-12-05 | STRUCTURE:BODY | Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure … |
| 2024-12-03 | STRUCTURE:BODY | Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the … |
| 2024-07-12 | STRUCTURE:BODY | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood… |
| 2024-07-12 | STRUCTURE:BODY | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and in… |
| 2024-07-12 | STRUCTURE:BODY | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicl… |
| 2024-07-12 | STRUCTURE:BODY | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood… |
| 2024-07-12 | STRUCTURE:BODY | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and in… |
Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.
Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.
Every model year of this Sienna, including the ones without a page of their own, is listed on the Toyota Sienna model page.
MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.