Motor Almanac

Toyota / Avalon / 2004

2004 Toyota Avalon

Family: Avalon · filed with NHTSA as AVALON

Summary

  • Of the 201 complaints that name a component, 63% concern Airbags (127).
  • These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
  • Not enough history to compare this year with the rest of its generation.
  • 3 recalls filed for this model year.
  • No federal defect investigations cover this model year.

At a glance

Owner complaints
205
Recalls
3
Investigations
0
NCAP overall
Not rated
Combined MPG
22
Annual fuel cost
$2,850
Median mileage at complaint
68,771 mi (n = 114)
Crashes / fires / injuries / deaths
27 / 0 / 17 / 2

What owners report

Airbags

127 complaints · 63% of complaints that name a component · median 82,963 mi (n = 58)

Owner report #15V043 THE AIRBAG INDICATOR LIGHT BLINKING, NEVER STOPS, WHETHER DRIVING OR PARKED. I PURCHASED THIS CAR USED, IN MARYLAND, WHERE IT PASSED THEIR INSPECTION AND WILL PASS MY INSPECTION IN PENNSYLVANIA, BUT DOES CONCERN ME. I SOLD MY 1999 TOYOTA AVALON XL TO MY GRANDDAUGHTER AND NEVER HAD THIS PROBLEM. ACCORDING TO TH…
Owner report I RECEIVED NOTICE FOR THIS RECALL IN 2015. NHTSA RECALL NUMBER: 15V043 RECALL DATE: JANUARY 27, 2015 MANUFACTURER RECALL NUMBER: ESG NOTHING HAS BEEN DONE IN 2.5 YEARS.

Steering

28 complaints · 14% of complaints that name a component · median 61,399 mi (n = 20)

Owner report MY STEERING WHEEL WILL LOCK WHEN I TURN LEFT OR RIGHT WHILE DRIVING ..THIS MORNING I WAS JUST STARTING MY CAR AND WAS TURNING LEFT AND MY STEERING WHEEL LOCKED AND I WENT UP THE SIDEWALK AND ALMOST HIT THE FENCE AND I COULDN'T MOVE IT I REVERSED BACKWARDS A LITTLE BIT AND WIGGLE THE STEERING WHEEL AND IT WOULDN'T BUDGE…
Owner report I WAS DRIVING ON AN EXPRESSWAY AT APX 65 MPH GOING ONTO THE OFF RAMP GOING DOWN TO 25MPH THE STEERING BECAME VERY TIGHT AND THEN AS I DROVE HOME THE STEERING WHEEL STARTED CLICKING. I CHECKED FLUIDS AT HOME AND THEY LOOKED OK. DROVE AROUND THE BLOCK AND POWER STEERING WAS GONE LEFT AND RIGHT THEN HEARD A GRINDING NOISE…

Accelerator & Cruise Control

25 complaints · 12% of complaints that name a component · median 60,000 mi (n = 18)

Owner report TL* THE CONTACT OWNED A 2004 TOYOTA AVALON. WHILE THE VEHICLE WAS STATIONARY AND BEING SHIFTED INTO PARK, THE CONTACT DEPRESSED THE BRAKE PEDAL. THE CONTACT HEARD THE ENGINE REV AND THE VEHICLE ACCELERATED INDEPENDENTLY, CAUSING THE CONTACT TO CRASH INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE V…
Owner report 2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO VEHICLE GAS PEDAL STICKS. *SMD

2% of complaints name no specific component and are left out of the shares above.

Across the generation (2000–2004)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints.

Model yearAll complaintsFirst three yearsNote
200017364
200113460
200211624not compared
200329326not compared
200420515not compared

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

15V043000 · AIR BAGS:FRONTAL

Filed 2015-01-28 · 1,006,849 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002, to December 20, 2004, and 2003-2004 Pontiac Vibe vehicles manufactured January 18, 2002, to April 27, 2004. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Risk: Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.

Remedy: Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the air bag control module, free of charge. The recall began on August 24, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. GM issued an interim notification to owners on March 27, 2015. The recall began on August 24, 2015. Pontiac owners may call 1-800-620-7668. Note: This recall supersedes recalls 13V-029 and 14V-147. Vehicles that had a noise filter installed as the remedy for one of those campaigns need to have the air bag control module replaced under this campaign.

11V539000 · ENGINE AND ENGINE COOLING

Filed 2011-11-09 · 420,326 vehicles

Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

Risk: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

10V345000 · STEERING

Filed 2010-07-29 · 372,593 vehicles

Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.

Risk: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Federal investigations

None on file.

Engines and fuel economy

VersionEngineTransmissionDriveCityHwyCombinedFuel cost / yr
Avalon3.0L 6cylAutomatic 4-spdFront-Wheel Drive192722$2850

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

VariantOverallFrontalSideRollover
2004 Toyota Avalon 4-DR. w/SABNot RatedNot RatedNot RatedNot Rated

Service bulletins

Toyota issued 126 service bulletins listed against this model year, most often about equipment.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

DateComponentSummary
2024-12-06STRUCTURE:BODYAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood…
2024-12-06STRUCTURE:BODYTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and in…
2024-12-06STRUCTURE:BODYThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicl…
2024-12-05STRUCTURE:BODYToyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure …
2024-12-03STRUCTURE:BODYVehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the …
2024-07-12STRUCTURE:BODYAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood…
2024-07-12STRUCTURE:BODYTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and in…
2024-07-12STRUCTURE:BODYThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicl…
2024-07-12STRUCTURE:BODYAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood…
2024-07-12STRUCTURE:BODYTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and in…

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this Avalon, including the ones without a page of their own, is listed on the Toyota Avalon model page.

Sources

  • NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
  • NHTSA New Car Assessment Program: crash test ratings.
  • U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.