Motor Almanac

Ford / Edge / 2011

2011 Ford Edge

Family: Edge · filed with NHTSA as EDGE

Summary

  • In its first three years the 2011 Edge drew 146 complaints — 1.0× the median of its generation (2007–2014). It does not stand out from the other years of this generation.
  • These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
  • Of the 1,657 complaints that name a component, 41% concern Electrical System (687).
  • 3 recalls filed for this model year.
  • 1 federal defect investigation covers this model year.

At a glance

Owner complaints
1,803
Recalls
3
Investigations
1
NCAP overall
4 of 5 stars
Combined MPG
19–21
Annual fuel cost
$2,950–$3,300
Median mileage at complaint
58,200 mi (n = 1,439)
Crashes / fires / injuries / deaths
23 / 4 / 8 / 0

What owners report

Electrical System

687 complaints · 41% of complaints that name a component · median 55,000 mi (n = 559)

Owner report Back up camera problem. I have reported this before. I have difficulty remembering the date, but since I've reported it before, hopefully you'll find the info. Please help!
Owner report Originally when I purchased my, 2011 Ford Edge SEL 3.5L v6. I was informed upon purchasing the vehicle that the rear view camera was malfunctioning. I told the car dealer that was no big issue that I would take care of the problem. This was in around Sept 21, 2021. I did buy a new camera and replaced the malfunctioning…

Brakes

308 complaints · 19% of complaints that name a component · median 100,000 mi (n = 225)

Owner report Break Booster Break fell to the floor, slow to stop, spongy. I was able to put on my hazards and roll to safety stop. Huge risk if I was going faster or turning a curve. Dangerous to me and others to not being able to stop The problem hasn’t been taken to the shop yet as it was closed and I had the same problem in 2…
Owner report Brake Booster Was exiting the freeway so already slowed but it was a curvy off-ramp, thankfully no one was close and the car was already slowed, but on hazards and coasted home at 5 mph. Huge safety concern Tow truck towed to HTS Automotive to determine the brake booster went out, which we already knew as the same t…

Body & Structure

274 complaints · 17% of complaints that name a component · median 52,000 mi (n = 222)

Owner report The throttle body issues again with the burning smell as well the whole car shut down like the other two times I reported on this website! Please note the team who fixed it last time was at Poway Ford and the main manager from auto maintenance was fired due to attempting to correct the issue on my 2011 Ford Edge!
Owner report The contact owns a 2011 Ford Edge. The contact stated that the rear-view camera displayed a blank image while in reverse(R), and the side mirrors readjusted at start-up. Additionally, the power seat settings failed to remain programmed, and the power windows failed to roll down as needed. Over time, there was an abnorm…

8% of complaints name no specific component and are left out of the shares above.

Across the generation (2007–2014)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 146.

Model yearAll complaintsFirst three yearsNote
200798985fewest complaints
20081,12049not compared
200926111not compared
201067352fewest complaints
20111,803146
20121,134182
20132,447439most complaints
201438346not compared

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

11V128000 · ELECTRICAL SYSTEM:SOFTWARE

Filed 2011-02-24 · 8,022 vehicles

Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Risk: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

10V659000 · STRUCTURE:BODY

Filed 2010-12-29 · 14,737 vehicles

Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Risk: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

10V516000 · LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

Filed 2010-10-27 · 71 vehicles

Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."

Risk: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.

Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Federal investigations

ActionComponentOpenedClosedRecall
PE16012INTERIOR LIGHTING2016-09-282017-03-20

PE16012: Door Ajar Warning Light Always On

Engines and fuel economy

VersionEngineTransmissionDriveCityHwyCombinedFuel cost / yr
Edge AWD3.5L 6cylAutomatic (S6)All-Wheel Drive182520$3100
Edge AWD3.5L 6cylAutomatic 6-spdAll-Wheel Drive182521$2950
Edge AWD3.7L 6cylAutomatic (S6)All-Wheel Drive172319$3300
Edge FWD3.5L 6cylAutomatic 6-spdFront-Wheel Drive192621$2950
Edge FWD3.5L 6cylAutomatic (S6)Front-Wheel Drive192721$2950
Edge FWD3.7L 6cylAutomatic (S6)Front-Wheel Drive182520$3100

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

VariantOverallFrontalSideRollover
2011 Ford Edge SUV AWD★★★★☆★★★☆☆★★★★★★★★★☆
2011 Ford Edge SUV FWD★★★★☆★★★☆☆★★★★★★★★★☆

Service bulletins

Ford issued 60 service bulletins listed against this model year, most often about equipment.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

DateComponentSummary
2026-02-24ELECTRICAL SYSTEMFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the access…
2024-04-24EQUIPMENTAll accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini…
2024-02-20SERVICE BRAKES, HYDRAULICCertain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
2023-11-27SERVICE BRAKES, HYDRAULICCertain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
2023-04-04STRUCTUREFor 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe…
2020-07-13STRUCTUREThis article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi…
2020-06-03ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTORThese SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part…
2020-06-03ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTORThese SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part…
2019-12-12LATCHES/LOCKS/LINKAGESCustomer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
2019-08-09VISIBILITY:GLASS, SIDE/REARSome 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid …

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this Edge, including the ones without a page of their own, is listed on the Ford Edge model page.

Sources

  • NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
  • NHTSA New Car Assessment Program: crash test ratings.
  • U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.