Family: Edge · filed with NHTSA as EDGE
Owner report Back up camera is inverted. Parking guidelines do not work with inverted image. Almost hit a child due to inverted image
Owner report Back up camera is inverted. Parking guidelines do not work with inverted image. Almost hit a child due to inverted image
Owner report The brakes are hard to mash and spongey and it has a hissing kind of sound I believe it is a brake booster. When I bought the vehicle used from a dealership they told me it didn't have any recalls on the vehicle but later own I found out it did have a recall for the abs system so i called the ford company and they told…
Owner report As I was driving into a parking lot space, I stepped on the brake pedal, and it sank to the floor. I rapidly pumped the pedal 2 or 3 times, but it continued to sink to the floor. As the car continued moving forward, I tried to avoid colliding with landscape items, drove between 2 parked cars, scraping one or both of th…
Owner report I was t-boned in the intersection of [XXX] and [XXX] in Washington, Utah on [XXX]. The airbags did not deploy in my vehicle. I was not injured or receive medical care. However, its a safety violation somewhere I'm sure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner report I believe the sunroof package to be defective as well as the electric system that is connected to the systems. I have brought the issue up with the dealership and they did not perform a proper diagnostic on the part to report any issues. I believe this is a safety issue as the windows and back gate open without prompt.…
11% of complaints name no specific component and are left out of the shares above.
To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 146.
| Model year | All complaints | First three years | Note |
|---|---|---|---|
| 2007 | 989 | 85 | fewest complaints |
| 2008 | 1,120 | 49 | not compared |
| 2009 | 261 | 11 | not compared |
| 2010 | 673 | 52 | fewest complaints |
| 2011 | 1,803 | 146 | |
| 2012 | 1,134 | 182 | |
| 2013 | 2,447 | 439 | most complaints |
| 2014 | 383 | 46 | not compared |
Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Defect: Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
| Action | Component | Opened | Closed | Recall |
|---|---|---|---|---|
| PE16012 | INTERIOR LIGHTING | 2016-09-28 | 2017-03-20 |
PE16012: Door Ajar Warning Light Always On
| Version | Engine | Transmission | Drive | City | Hwy | Combined | Fuel cost / yr |
|---|---|---|---|---|---|---|---|
| Edge AWD | 3.5L 6cyl | Automatic (S6) | All-Wheel Drive | 18 | 25 | 20 | $3100 |
| Edge AWD | 3.7L 6cyl | Automatic (S6) | All-Wheel Drive | 17 | 23 | 19 | $3300 |
| Edge FWD | 2.0L 4cyl | Automatic 6-spd | Front-Wheel Drive | 21 | 29 | 24 | $2600 |
| Edge FWD | 3.5L 6cyl | Automatic (S6) | Front-Wheel Drive | 19 | 27 | 22 | $2850 |
| Edge FWD | 3.7L 6cyl | Automatic (S6) | Front-Wheel Drive | 19 | 26 | 21 | $2950 |
Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.
| Variant | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2012 Ford Edge SUV AWD | ★★★★☆ | ★★★☆☆ | ★★★★★ | ★★★★☆ |
| 2012 Ford Edge SUV FWD | ★★★★☆ | ★★★☆☆ | ★★★★★ | ★★★★☆ |
Ford issued 71 service bulletins listed against this model year, most often about equipment.
A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.
| Date | Component | Summary |
|---|---|---|
| 2026-02-24 | ELECTRICAL SYSTEM | Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the access… |
| 2024-10-10 | UNKNOWN OR OTHER | While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. … |
| 2024-04-24 | EQUIPMENT | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini… |
| 2024-02-20 | SERVICE BRAKES, HYDRAULIC | Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster |
| 2023-11-27 | SERVICE BRAKES, HYDRAULIC | Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster |
| 2023-04-04 | STRUCTURE | For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe… |
| 2020-07-13 | STRUCTURE | This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi… |
| 2020-06-03 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part… |
| 2020-06-03 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part… |
| 2020-05-29 | ELECTRICAL SYSTEM | Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil… |
Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.
Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.
Every model year of this Edge, including the ones without a page of their own, is listed on the Ford Edge model page.
MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.