Motor Almanac

Toyota / Highlander / 2013

2013 Toyota Highlander

Family: Highlander · filed with NHTSA as HIGHLANDER, HIGHLANDER HYBRID

Summary

  • In its first three years the 2013 Highlander drew 81 complaints — 1.0× the median of its generation (2008–2013). It does not stand out from the other years of this generation.
  • These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
  • Complaints are spread across systems: the largest, Steering, holds 23% of the 196 that name a component.
  • 3 recalls filed for this model year.
  • 3 federal defect investigations cover this model year.

At a glance

Owner complaints
212
Recalls
3
Investigations
3
NCAP overall
4 of 5 stars
Combined MPG
19–28
Annual fuel cost
$2,250–$3,300
Median mileage at complaint
35,000 mi (n = 163)
Crashes / fires / injuries / deaths
26 / 0 / 12 / 0

What owners report

Steering

46 complaints · 23% of complaints that name a component · median 54,853 mi (n = 40)

Owner report Steering column cracks, no help from Dealer. Many complaints on internet. Remedy requires expensive new steering column. Defective spindle type bearing defective. The noise is ongoing. It feels like its going to break. Very scary...ongoing doesn't stop. Dealer says wont break just replace if you want to... Toyota S…
Owner report When I turn the steering faster than a certain speed, it will lock up for a moment, either turning right or left. Sometimes a light indicating a steering fault lights up on the dash cluster, sometimes not. When the turning of the wheel stops and locks up I cannot turn any more in that direction. I can turn the oth…

Engine

35 complaints · 18% of complaints that name a component · median 7,000 mi (n = 27)

Owner report I purchased a 2013 Toyota Highlander in 2018 or.2019 with 64,000 miles. I was told to go 5000 miles before changes. My oil was gone many times when I did this. I reported this to Toyota dealership.I eventually stopped using them because they were hearing my problem. The complaints of lack of power and changing to 3000…
Owner report The issue started when the car was over 84,000 miles. The engine burns excessive oil. I have to add oil every 2200 miles. When I press on the gas pedal to rev the car, oil come out of the tail pipe. When I went to the dealer that they are aware of the issue but they did not make any recommendations. Online several owne…

Accelerator & Cruise Control

31 complaints · 16% of complaints that name a component · median 10,000 mi (n = 30)

Owner report ON MULTIPLE OCCASIONS SINCE PURCHASING MY 2014 TOYOTA HIGHLANDER LIMITED THE CAR LURCHES FORWARD WHILE MY FOOT IS FIRMLY PRESSED ON THE BRAKE. ON TWO OCCASIONS I COULD NOT STOP THE LURCHING OF THE VEHICLE WITHOUT STANDING UP WITH BOTH FEET ON THE BRAKE PEDAL HAVING HIT THE CAR IN FRONT OF ME WHILE MY CAR CONTINUED TO …
Owner report TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO LOSE POWER WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPA…

8% of complaints name no specific component and are left out of the shares above.

Across the generation (2008–2013)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 81.

Model yearAll complaintsFirst three yearsNote
2008602143most complaints
200917446not compared
201023854fewest complaints
201118644not compared
201219144not compared
201321281

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

14V148000 · SEATS

Filed 2014-03-27 · 46,757 vehicles

Defect: Toyota is recalling certain model year 2013 Highlander vehicles manufactured March 13, 2013, through August 6, 2013. In the affected vehicles, the second row left hand seat may not lock in place when positioned in the forward front or second adjusting position. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Risk: If the seat does not lock into the seat track, there may be an increased risk of injury to an occupant in the event of a crash.

Remedy: Toyota will notify owners, and dealers will modify the second row left hand seat so that it will lock into the seat track, free of charge. The recall began on May 21, 2014. Owners may contact Toyota at 1-800-331-4331.

13V123000 · EQUIPMENT:OTHER:LABELS

Filed 2013-04-09 · 7,525 vehicles

Defect: Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

13V014000 · SEATS | AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Filed 2013-01-16 · 3,235 vehicles

Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Federal investigations

ActionComponentOpenedClosedRecall
DP22005ELECTRICAL SYSTEM:PROPULSION SYSTEM2023-01-272023-08-0722V063000
EA18006STEERING:COLUMN2018-11-162024-04-02
PE18005STEERING:COLUMN2018-05-042018-11-20

DP22005: Pedestrian alert sounds

EA18006: Steering Column Separation

PE18005: Upper Steering Column Separation

Engines and fuel economy

VersionEngineTransmissionDriveCityHwyCombinedFuel cost / yr
Highlander 2WD2.7L 4cylAutomatic (S6)Front-Wheel Drive202522$2850
Highlander 2WD3.5L 6cylAutomatic (S5)Front-Wheel Drive182420$3100
Highlander 4WD3.5L 6cylAutomatic (S5)All-Wheel Drive172219$3300
Highlander Hybrid 4WD3.5L 6cyl HybridAutomatic (variable gear ratios)All-Wheel Drive282828$2250

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

VariantOverallFrontalSideRollover
2013 Toyota Highlander SUV AWD★★★★☆★★★★☆★★★★★★★★★☆
2013 Toyota Highlander SUV FWD★★★★☆★★★★☆★★★★★★★★★☆
2013 Toyota Highlander HV SUV AWD★★★★☆★★★★☆★★★★★★★★★☆

Service bulletins

Toyota issued 526 service bulletins listed against this model year, most often about equipment.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

DateComponentSummary
2026-02-13ENGINEOBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.
2026-02-13ENGINEThis bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge…
2026-01-07UNKNOWN OR OTHERSome 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Serv…
2026-01-07UNKNOWN OR OTHERSome 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Serv…
2025-06-13ELECTRICAL SYSTEMThe air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant…
2025-06-13ELECTRICAL SYSTEMThe air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant…
2024-12-06STRUCTURE:BODYAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood…
2024-12-06STRUCTURE:BODYTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and in…
2024-12-06STRUCTURE:BODYThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicl…
2024-12-06STRUCTURE:BODYAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood…

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this Highlander, including the ones without a page of their own, is listed on the Toyota Highlander model page.

Sources

  • NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
  • NHTSA New Car Assessment Program: crash test ratings.
  • U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.