Motor Almanac

Toyota / C-HR / 2020

2020 Toyota C-HR

Family: C-HR · filed with NHTSA as C-HR

Summary

  • Of the 63 complaints that name a component, 81% concern Powertrain (51).
  • These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
  • Not enough history to compare this year with the rest of its generation.
  • 1 recall filed for this model year.
  • No federal defect investigations cover this model year.

At a glance

Owner complaints
66
Recalls
1
Investigations
0
NCAP overall
5 of 5 stars
Combined MPG
29
Annual fuel cost
$2,150
Median mileage at complaint
20,000 mi (n = 7)
Crashes / fires / injuries / deaths
1 / 0 / 1 / 0

What owners report

Powertrain

51 complaints · 81% of complaints that name a component · median 80,000 mi (n = 3)

Owner report I am reporting a transmission failure involving my 2020 Toyota C-HR Limited at approximately 111,852 miles. For several weeks, I had noticed an unusual humming or dragging noise coming from the front driver’s side of my vehicle while driving. The noise became increasingly noticeable, but I did not know what was causin…
Owner report Fred Anderson Toyota dealership said a bearing which is internal is going bad The manufacturer does not sell the kit as my transmission is called a CVT and it’s a sealed transmission. I will need to replace the entire transmission. Also my vehicle is also discontinued.

Wheels & Tires

5 complaints · 8% of complaints that name a component · median 9,500 mi (n = 4)

Owner report One tire blowout less than 2k miles, Sidewall and tread on all other tires, not holding air, losing traction causing lose of control and hydroplaning 215/60 17R Pro Continental
Owner report The contact owns a 2020 Toyota C-HR. The contact stated that on two separate occasions, the front passenger tire has had become defective; once for a blowout and another for excessive tread wear. Due to the failure, the contact has had multiple tire replacements; however, the failure had returned after each repair. The…

Electrical System

5 complaints · 8% of complaints that name a component · median 7,384 mi (n = 1)

Owner report Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liqu…
Owner report Cvt transmission fails for no reason on a new car could be very dangerous for us and other on the road i think toyota should be responsible and resolve this issue

5% of complaints name no specific component and are left out of the shares above.

Across the generation (2018–2022)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints.

Model yearAll complaintsFirst three yearsNote
201832833not compared
201911412not compared
2020667not compared
20213614not compared
202230not compared

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

19V877000 · SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY | SEAT BELTS:REAR/OTHER

Filed 2019-12-11 · 9,468 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Federal investigations

None on file.

Engines and fuel economy

VersionEngineTransmissionDriveCityHwyCombinedFuel cost / yr
C-HR2.0L 4cylAutomatic (AV-S7)Front-Wheel Drive273129$2150

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

VariantOverallFrontalSideRollover
2020 Toyota C-HR 5 HB FWD★★★★★★★★★★★★★★★★★★★☆

Service bulletins

Toyota issued 111 service bulletins listed against this model year, most often about equipment.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

DateComponentSummary
2026-01-30ELECTRICAL SYSTEMOBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
2026-01-28ELECTRICAL SYSTEMSome 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
2026-01-07UNKNOWN OR OTHERSome 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Serv…
2025-04-02ELECTRICAL SYSTEMTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be u…
2025-04-02ELECTRICAL SYSTEMTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be u…
2025-02-11ELECTRICAL SYSTEMSome 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with a…
2025-02-11ELECTRICAL SYSTEMSome 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with a…
2024-12-06STRUCTURE:BODYAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood…
2024-12-06STRUCTURE:BODYTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and in…
2024-12-06STRUCTURE:BODYThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicl…

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this C-HR, including the ones without a page of their own, is listed on the Toyota C-HR model page.

Sources

  • NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
  • NHTSA New Car Assessment Program: crash test ratings.
  • U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.