2023 Toyota Corolla Cross

Family: Corolla Cross · filed with NHTSA as COROLLA CROSS, COROLLA CROSS HYBRID

Summary

Of the 171 complaints that name a component, 61% concern Engine (105).
These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
Not enough history to compare this year with the rest of its generation.
7 recalls filed for this model year.
No federal defect investigations cover this model year.

At a glance

Owner complaints: 179
Recalls: 7
Investigations: 0
NCAP overall: Not rated
Combined MPG: 30–42
Annual fuel cost: $1,500–$2,100
Median mileage at complaint: 2,800 mi (n = 11)
Crashes / fires / injuries / deaths: 6 / 0 / 5 / 0

What owners report

Engine

105 complaints · 61% of complaints that name a component · median 1,500 mi (n = 4)

Owner report While stopped at a red light, the auto stop/start system shut the engine off and it failed to restart automatically. The dashboard showed "Low Power Steering" and "Engine Stopped - Press Brake Firmly to Restart." Pressing the brake did not work. I had to shift to Park and manually restart the vehicle. This has happened…

Owner report If raining you stop in red light the engine is shut off need to wait about 10 minutes and start again why they no recall this problem that dangerous

Electrical System

70 complaints · 41% of complaints that name a component · median 3,000 mi (n = 3)

Owner report What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle horn. It does not sound loud enough to be heard under all conditions by other drivers or pedestrians. Similar vehicles come with two horns: one high frequency and one low frequency. How was your safety or the sa…

Owner report This has happened twice to me now. Stopped at a stop light, rainy day, the auto start/stop enabled. The car suddenly dies, all lights come on, engine off. Tells me to step on brake to restart, but it never does. Eventually after 45 sec of trying to restart the car, it eventually does after 4-5 tries.

Steering

44 complaints · 26% of complaints that name a component · median 4,600 mi (n = 3)

Owner report The contact owns a 2023 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…

Owner report The car turned off several times while I was stuck in traffic, it was raining an the wipers were on. This happened on Riverside Drive, NYC on 9/8/23 around 5 pm. The warning said: low steering power. There were cars behind me and could have crashed my car.

4% of complaints name no specific component and are left out of the shares above.

Across the generation (2022–2026)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints.

Model year	All complaints	First three years	Note
2022	49	23	not compared
2023	179	167
2024	52	52	not compared
2025	21	21	not compared
2026	29	29	not compared

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

26V203000 · BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Filed 2026-03-31 · 73,528 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.

Remedy: Dealers will update the software for the pedestrian warning sounds, free of charge. Owner letters were mailed September 1, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.

25V040000 · AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | STEERING:COLUMN

Filed 2025-01-29 · 1,716 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

24V708000 · SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:SOLENOID/ACTUATOR | SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

Filed 2024-09-20 · 145,383 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.

Risk: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.

Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TA11.

24V548000 · EQUIPMENT:OTHER:LABELS

Filed 2024-07-23 · 33,848 vehicles

Defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

23V864000 · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | AIR BAGS:FRONTAL

Filed 2023-12-20 · 12,575 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

23V480000 · AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | STEERING:COLUMN

Filed 2023-07-12 · 152,927 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

23V384000 · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | AIR BAGS:FRONTAL

Filed 2023-05-30 · 96,007 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."

Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Federal investigations

None on file.

Engines and fuel economy

Version	Engine	Transmission	Drive	City	Hwy	Combined	Fuel cost / yr
Corolla Cross	2.0L 4cyl	Automatic (AV-S10)	Front-Wheel Drive	31	33	32	$1950
Corolla Cross 4WD	2.0L 4cyl	Automatic (AV-S10)	All-Wheel Drive	29	32	30	$2100
Corolla Cross Hybrid AWD	2.0L 4cyl Hybrid	Automatic (AV-S6)	All-Wheel Drive	45	38	42	$1500

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

Variant	Overall	Frontal	Side	Rollover
2023 Toyota COROLLA CROSS SUV AWD	Not Rated	★★★★☆	★★★★★	Not Rated
2023 Toyota COROLLA CROSS SUV FWD	Not Rated	★★★★☆	★★★★★	Not Rated
2023 Toyota COROLLA CROSS HYBRID SUV AWD	Not Rated	★★★★☆	★★★★★	Not Rated

Service bulletins

Toyota issued 188 service bulletins listed against this model year, most often about structure.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

Date	Component	Summary
2026-08-20	ENGINE	This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.
2026-08-20	ENGINE	OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.
2026-02-27	ENGINE	OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
2026-02-27	ENGINE	OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
2026-02-11	STRUCTURE:BODY	Some 2022 – 2026 model year Corolla Cross and 2023 – 2026 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails.
2026-02-11	STRUCTURE:BODY	Some 2022 – 2026 model year Corolla Cross and 2023 – 2026 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails.
2026-01-07	UNKNOWN OR OTHER	Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Serv…
2026-01-07	UNKNOWN OR OTHER	Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Serv…
2025-11-07	ELECTRICAL SYSTEM	A new head unit software update is available for 2022 – 2025 model year Tundra, and Tundra Hybrid; 2023 – 2025 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Mirai, and Sequoia Hybrid vehicles equipped with T…
2025-11-07	ELECTRICAL SYSTEM	A new head unit software update is available for 2022 – 2025 model year Tundra, and Tundra Hybrid; 2023 – 2025 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Mirai, and Sequoia Hybrid vehicles equipped with T…

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this Corolla Cross, including the ones without a page of their own, is listed on the Toyota Corolla Cross model page.

Sources

NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
NHTSA New Car Assessment Program: crash test ratings.
U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.