Motor Almanac

Ford / Escape / 2024

2024 Ford Escape

Family: Escape · filed with NHTSA as ESCAPE, ESCAPE HYBRID, ESCAPE PHEV

Summary

  • Of the 81 complaints that name a component, 44% concern Electrical System (36).
  • These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
  • Not enough history to compare this year with the rest of its generation.
  • 10 recalls filed for this model year.
  • No federal defect investigations cover this model year.

At a glance

Owner complaints
88
Recalls
10
Investigations
0
NCAP overall
5 of 5 stars
Combined MPG
26–39
Annual fuel cost
$1,600–$2,400
Median mileage at complaint
9,062 mi (n = 15)
Crashes / fires / injuries / deaths
5 / 0 / 6 / 1

What owners report

Electrical System

36 complaints · 44% of complaints that name a component · median 4,000 mi (n = 5)

Owner report VIN [XXX], after recall the battery only charges to 29 miles , before it charged to 40 miles. After several visits to the service dealership BP Ford in [XXX] it has not been fixed. Also contacted Ford , they did nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner report The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System). The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The conta…

Driver Assistance

28 complaints · 35% of complaints that name a component · median 35,690 mi (n = 2)

Owner report The contact owns a 2024 Ford Escape. The contact stated that the radio display turned off while driving and while the vehicle was idling. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and the vehicle was taken to the dealer for the recall rep…
Owner report The adaptive speed control is supposed to react to changes in speed limits. It also reacts to bridge capacity signs. This causes a sudden change in speed that the occupants and the following vehicle did not expect. In one location the speed limit is 50mph and there is a bridge with a 20 ton limit. The vehicle brakes to…

Engine

15 complaints · 19% of complaints that name a component · median 4,500 mi (n = 4)

Owner report On January [Insert Date], 2026, my 2024 Ford Escape suffered a sudden turbocharger failure that saturated the vehicle’s internal HVAC system with toxic ethylene glycol coolant. The vehicle’s ventilation system subsequently pumped these toxic chemical vapors directly into the enclosed passenger cabin. The inhalation of…
Owner report My vehicle has been stalling for several months. I have taken to the dealership multiple times and it is still not fixed. Since the last visit at the service department it has done this 5 times. Twice today. It has done this multiple times crossing the interstate.

8% of complaints name no specific component and are left out of the shares above.

Across the generation (2020–2026)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 193.

Model yearAll complaintsFirst three yearsNote
20201,910197
2021498189
2022386203
202313986fewest complaints
20248888not compared
20253131not compared
202644not compared

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

26V091000 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Filed 2026-02-17 · 25,237 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2022-2026 Ford Escape and 2023-2026 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Remedy: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM) software, free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. This recall expands previous recall numbers 24V954 and 25V489. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 18, 2026.

25V789000 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Filed 2025-11-14 · 20,558 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Remedy: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

25V372000 · ENGINE

Filed 2025-06-03 · 404 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2023-2025 Escape, and 2025 Bronco Sport vehicles. The cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak.

Risk: An oil leak can result in loss of drive power, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will replace the cylinder head assembly as necessary, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S61.

25V343000 · EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER | ELECTRICAL SYSTEM

Filed 2025-05-23 · 6,781 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.

Risk: An overheated engine block heater can increase the risk of a fire.

Remedy: Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notification letters were mailed June 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S52.

25V315000 · BACK OVER PREVENTION:SOFTWARE

Filed 2025-05-09 · 1,076,138 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

24V954000 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Filed 2024-12-20 · 20,484 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Remedy: Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

24V852000 · EQUIPMENT:OTHER:LABELS

Filed 2024-11-08 · 27,678 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

24V850000 · AIR BAGS:FRONTAL | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Filed 2024-11-08 · 15 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles. The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.

Remedy: Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C38.

24V634000 · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

Filed 2024-08-23 · 24 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed on October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.

24V440000 · FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Filed 2024-06-14 · 209 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.

Risk: Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.

Remedy: Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.

Federal investigations

None on file.

Engines and fuel economy

VersionEngineTransmissionDriveCityHwyCombinedFuel cost / yr
Escape AWD1.5L 3cylAutomatic 8-spdAll-Wheel Drive263228$2250
Escape AWD2.0L 4cylAutomatic 8-spdAll-Wheel Drive233126$2400
Escape AWD HEV2.5L 4cyl HybridAutomatic (variable gear ratios)Part-time 4-Wheel Drive423639$1600
Escape FWD1.5L 3cylAutomatic 8-spdFront-Wheel Drive273430$2100
Escape FWD HEV2.5L 4cyl HybridAutomatic (variable gear ratios)Front-Wheel Drive423639$1600

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

VariantOverallFrontalSideRollover
2024 Ford Escape SUV AWD★★★★★★★★★★★★★★★★★★★☆
2024 Ford Escape SUV FWD★★★★★★★★★★★★★★★★★★★☆
2024 Ford Escape HEV SUV AWD★★★★★★★★★★★★★★★★★★★☆
2024 Ford Escape HEV SUV FWD★★★★★★★★★★★★★★★★★★★☆
2024 Ford Escape PHEV SUV FWD★★★★★★★★★☆★★★★★★★★★☆

Service bulletins

Ford issued 165 service bulletins listed against this model year, most often about unknown or other.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

DateComponentSummary
2026-10-14UNKNOWN OR OTHERThis bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display screen af…
2026-10-06UNKNOWN OR OTHERFor 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported …
2026-10-02UNKNOWN OR OTHER2023-2026 Escape and 2025-2026 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may require removal of the turbocharger wastegate control actuator linkage for various reasons. The Workshop Manual (WSM), Section 303-04 Fuel Chargin…
2026-09-29ELECTRICAL SYSTEMThis bulletin supersedes 25-2326. Reason for update: update the service procedure to include the fuel tank isolation valve replacement, update the causal part number, and increase the labor time allowance to include the fuel tank isolation …
2026-09-29UNKNOWN OR OTHERThis bulletin supersedes 25-2326. Reason for update: update the service procedure to include the fuel tank isolation valve replacement, update the causal part number, and increase the labor time allowance to include the fuel tank isolation …
2026-09-22STRUCTURE:BODYThis article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles lis…
2026-09-16UNKNOWN OR OTHERQuality improvements include: -Addresses a bug that may cause updates to fail
2026-09-09ELECTRICAL SYSTEMQuality improvements include: -ePrivacy enhancements
2026-09-01POWER TRAINSome 2023-2025 Escape vehicles built on or before 16-Sep-2024 equipped with 1.5L EcoBoost engine may exhibit an "Engine Coolant Over-Temperature" warning message displayed in the IPC and an illuminated MIL with DTCs P1285 and/or P1299 store…
2026-08-28UNKNOWN OR OTHERCustomer Satisfaction Program 26N15 Certain 2020-2026 Model Year Escape and 2021-2026 Model Year Corsair Plug-in Hybrid Electric Vehicles (PHEV) – High Voltage Battery Replacement

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this Escape, including the ones without a page of their own, is listed on the Ford Escape model page.

Sources

  • NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
  • NHTSA New Car Assessment Program: crash test ratings.
  • U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.