Toyota Venza 2009–2024

Summary

11 model years in 2 generations, 732 owner complaints in total.
No model year stands out as the most complained-about of its generation.
These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
Half of the complaints that give a mileage were filed by 32,700 miles (361 of them give one).
Owners reported 105 crashes, 9 fires, 84 injuries and 1 death across these model years.
16 recalls and 1 federal investigation cover these model years.

2009–2015

Each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Fewer than three years of this generation are comparable, so no year is named.

Model year	All complaints	First three years	Most reported system	Note
2009	173	64	Accelerator & Cruise Control
2010	79	27	Electrical System	not compared
2011	59	12	Electrical System	not compared
2012	25	5	Airbags	not compared
2013	59	24	Airbags	not compared
2014	31	14	Airbags	not compared
2015	28	9	Airbags	not compared

2021–2024

Model year	All complaints	First three years	Most reported system	Note
2021	189	135	Windows, Wipers & Visibility
2022	42	28	Windows, Wipers & Visibility	not compared
2023	21	17	Driver Assistance	not compared
2024	26	26	Driver Assistance	not compared

Every model year

A model year gets its own page when four sources cover it, it holds at least 50 complaints, and it either compares with the other years of its generation or shows one system in 40% or more of the complaints that name a component. The rest are listed here with their figures.

Model year	Complaints	Recalls	Investigations	Bulletins	Combined MPG	Page
2009	173	8	0	207	21–24	listed here
2010	79	9	0	231	21–24	listed here
2011	59	6	0	231	21–23	listed here
2012	25	4	0	253	21–23	listed here
2013	59	4	0	339	21–23	listed here
2014	31	1	0	283	21–23	listed here
2015	28	1	0	205	21–23	listed here
2021	189	2	1	204	39	yes
2022	42	1	1	114	39	listed here
2023	21	3	0	145	39	listed here
2024	26	3	0	147	39	listed here

What owners report across all years

System	Complaints	Share	Median mileage
Windows, Wipers & Visibility	142	22%	50,985 mi
Electrical System	91	14%	70,000 mi
Accelerator & Cruise Control	88	13%	7,600 mi
Brakes	85	13%	28,000 mi
Airbags	68	10%	60,000 mi

Shares are over complaints that name a component; a complaint naming several systems is counted under each.

Windows, Wipers & Visibility

Owner report Windshield suddenly cracked, making two large arcs several feet long. Driving on paved road at 20 mph, no gravel, no other traffic.

Owner report Parked car sitting untouched, came out in the morning to a 2 foot wide spiderweb crack across the whole windshield. Saw through research that this is a common issue with Toyota Venzas of this year. TOYOTA refused to help or assist with this issue even though there was no impact and this is a repeated customer issue.

Electrical System

Owner report 1) Passenger airbag isn’t measuring weight properly. Airbag safety message says airbag is off when seat is occupied. 2) Driver’s side seat heater is not working. The light registers that it is on, but it’s not. 3) Other I cannot describe

Owner report low‑beam headlights/headlight assembly issues. Moisture getting in, corrosion of prongs that connect to the headlight assembly. Dimming lights once assembly was replaced. Condensation in the headlights. Some bulbs work while others don't.

Accelerator & Cruise Control

Owner report The contact's mother owns a 2015 Toyota Venza. While the contact's mother was driving 30 MPH, the accelerator pedal was depressed; however, the accelerator pedal failed to function as intended. The accelerator pedal was stuck and the vehicle accelerated out of control. The brake pedal was depressed; however, the vehicl…

Owner report While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning li…

Largest recalls

Campaign	Component	Filed	Vehicles
10V023000	VEHICLE SPEED CONTROL:ACCELERATOR PEDAL	2010-01-27	1,126,915
25V744000	BACK OVER PREVENTION:DISPLAY FUNCTION	2025-10-30	1,024,407
13V442000	EQUIPMENT:APPLIANCE:AIR CONDITIONER \| AIR BAGS \| ELECTRICAL SYSTEM	2013-10-17	802,769
25V595000	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	2025-09-11	591,377
22V239000	ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE	2022-04-13	458,110

Whether a recall has been done on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

Open investigations

None open.

Service bulletins

Toyota issued 2,359 service bulletins covering these model years, most often about equipment.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so a bulletin listed here may not be specific to one year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

Date	Component	Summary
2026-08-20	ENGINE	This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.
2026-08-20	ENGINE	OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.
2026-02-27	ENGINE	OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
2026-01-30	ELECTRICAL SYSTEM	OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
2026-01-28	ELECTRICAL SYSTEM	Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
2026-01-07	UNKNOWN OR OTHER	Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Serv…
2025-09-24	ELECTRICAL SYSTEM	TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD), 2021- 2024 RAV4 PRIME, 2020-2024 HIGHLANDER HV (AWD), 2021-2024 VENZA HV, 2023-2024 CROWN HV VEHICLES
2025-09-18	ELECTRICAL SYSTEM	The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause co…
2025-09-18	ELECTRICAL SYSTEM	TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD) 2021- 2024 RAV4 PRIME 2020-2024 HIGHLANDER HV (AWD) 2021-2024 VENZA HV 2023-2024 CROWN HV
2025-09-17	ELECTRICAL SYSTEM	Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toy…

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more after news coverage or a recall. That is why years are compared only with other years of the same generation, over the same span, and never with other models.

Sources

NHTSA Office of Defects Investigation: complaints, recalls, investigations and manufacturer communications (data as of 2026-10-28).
U.S. EPA / DOE fueleconomy.gov: engines and fuel economy.

This page summarises public records; it is not a mechanical inspection.