Recalls
Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.
23V478000 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
Filed 2023-07-12 · 43,442 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.
Risk: A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.
Remedy: Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.
23V041000 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)
Filed 2023-02-02 · 16,679 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.
Risk: An engine stall increases the risk of a crash.
Remedy: Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.
22V239000 · ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Filed 2022-04-13 · 458,110 vehicles
Defect: Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk: Driving with a deactivated stability control system increases the risk of a crash.
Remedy: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
20V698000 · EXTERIOR LIGHTING:HEADLIGHTS
Filed 2020-11-12 · 413 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Adjusting the horizontal headlight beam can increase glare, reducing the visibility of an oncoming driver or the vehicle operator, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will close the aiming caps on the headlights, free of charge. The recall began January 6, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TA15.
Service bulletins
Toyota issued 192 service bulletins listed against this model year, most often about electrical system.
A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.
| Date | Component | Summary |
|---|
| 2026-08-11 | ENGINE | Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repair… |
| 2026-05-14 | ELECTRICAL SYSTEM | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toy… |
| 2026-02-27 | ENGINE | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. |
| 2026-01-30 | ELECTRICAL SYSTEM | OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26. |
| 2026-01-28 | ELECTRICAL SYSTEM | Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. |
| 2026-01-07 | UNKNOWN OR OTHER | Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Serv… |
| 2026-01-06 | ELECTRICAL SYSTEM | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toy… |
| 2025-12-02 | ENGINE | Some 2021 – 2025 model year RAV4 Plug-in Hybrid and RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor “A” Signal Plausibility Failure) present. The Engine Control Module… |
| 2025-09-25 | ELECTRICAL SYSTEM | The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause co… |
| 2025-09-24 | ELECTRICAL SYSTEM | The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause co… |
How to read this page
Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.
Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.
Every model year of this RAV4 Prime, including the ones without a page of their own, is listed on the Toyota RAV4 Prime model page.
Sources
- NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
- NHTSA New Car Assessment Program: crash test ratings.
- U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.
MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.