Family: Sienna · filed with NHTSA as SIENNA HYBRID
Owner report The contact owns a 2023 Toyota Sienna Hybrid. The contact stated that when attempting to apply the brakes while driving at 30 MPH or at lower speeds, the vehicle suddenly lunged forward. The failure occurred approximately 7 times, with the most recent occurrence causing the vehicle to lunge into an intersection, where …
Owner report When I driving slow and begin to brake the car does not slow down or stop. It feels like I'm hydroplaning.
Owner report The contact owns a 2023 Toyota Sienna. The contact stated that while driving, the fuel gauge indicated there was 121 miles of fuel available. The contact stated that within twenty miles, the fuel gauge indicated that the fuel tank was empty. The contact stated that when the gauge indicated 170 miles available, the fuel…
Owner report The vehicle has a standard installation of a kick sensor for the rear hatch. I purchased the vehicle used and was able to start the vehicle and drive it for a period of time hoping to charge up the 12V battery. However, upon stopping the vehicle I could not restart it. Even after repeated jumpstart and driving the vehi…
Owner report The contact owns a 2023 Toyota Sienna. The contact stated that while driving 65 MPH, there was a popping sound coming from the sunroof, and the contact discovered that the sunroof had shattered. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mecha…
Owner report Vehicles equipped with rear entertainment: when tv is folded down, Toyota failed to include a digital mirror to support the ability to see through the rear of the vehicle. When the entertainment system is folded down, the rear view mirror is inaccessible. Many reports are filed online describing the same issue by other…
20% of complaints name no specific component and are left out of the shares above.
To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 94.
| Model year | All complaints | First three years | Note |
|---|---|---|---|
| 2021 | 210 | 97 | |
| 2022 | 141 | 94 | |
| 2023 | 71 | 52 | fewest complaints |
| 2024 | 69 | 69 | not compared |
| 2025 | 268 | 268 | not compared |
| 2026 | 18 | 18 | not compared |
Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Sienna Hybrid 7-passenger vehicles. The second-row seat backs may fail to remain secured in the event of a crash.
Risk: A seat back that is not secured may fail to properly protect an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will update the supplemental restraint system (SRS) electronic control unit (ECU) software. For vehicles equipped with the "Mobility as a Service" (MaaS) package, dealers will replace the two second-row seat backs. Repairs will be performed free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB24 and 26TA24.
Defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
None on file.
| Version | Engine | Transmission | Drive | City | Hwy | Combined | Fuel cost / yr |
|---|---|---|---|---|---|---|---|
| Sienna 2WD | 2.5L 4cyl Hybrid | Automatic (AV-S6) | Front-Wheel Drive | 36 | 36 | 36 | $1750 |
| Sienna AWD | 2.5L 4cyl Hybrid | Automatic (AV-S6) | All-Wheel Drive | 35 | 36 | 35 | $1800 |
Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.
| Variant | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2023 Toyota SIENNA HYBRID VAN AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| 2023 Toyota SIENNA HYBRID VAN FWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Toyota issued 140 service bulletins listed against this model year, most often about electrical system.
A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.
| Date | Component | Summary |
|---|---|---|
| 2026-08-20 | ENGINE | This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. |
| 2026-08-20 | ENGINE | OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26. |
| 2026-05-14 | ELECTRICAL SYSTEM | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toy… |
| 2026-02-27 | ENGINE | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. |
| 2026-01-30 | ELECTRICAL SYSTEM | OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26. |
| 2026-01-28 | ELECTRICAL SYSTEM | Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. |
| 2026-01-07 | UNKNOWN OR OTHER | Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Serv… |
| 2026-01-06 | ELECTRICAL SYSTEM | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toy… |
| 2025-12-02 | STRUCTURE:BODY | Some customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. Because the cable has come off from the bracket that holds it inside. |
| 2025-11-06 | STRUCTURE:BODY | Some 2021 – 2025 model year Sienna Hybrid vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition may be caused by cavity wax, debris… |
Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.
Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.
Every model year of this Sienna, including the ones without a page of their own, is listed on the Toyota Sienna model page.
MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.