2025 Toyota Sienna

Family: Sienna · filed with NHTSA as SIENNA HYBRID

Summary

Of the 252 complaints that name a component, 85% concern Seats (213).
These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
Not enough history to compare this year with the rest of its generation.
6 recalls filed for this model year.
No federal defect investigations cover this model year.

At a glance

Owner complaints: 268
Recalls: 6
Investigations: 0
NCAP overall: 5 of 5 stars
Combined MPG: 35–36
Annual fuel cost: $1,750–$1,800
Median mileage at complaint: 10,000 mi (n = 11)
Crashes / fires / injuries / deaths: 2 / 0 / 7 / 1

What owners report

Seats

213 complaints · 85% of complaints that name a component · median 8,600 mi (n = 6)

Owner report The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of Manufacturer Recall Number: 26TB24); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair…

Owner report The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repairs were denied due to the 2nd row seats being converted for wheelchair ac…

Windows, Wipers & Visibility

18 complaints · 7% of complaints that name a component · median 275 mi (n = 1)

Owner report The drivers side mirror fluters / wobbles / distorts the image such that it is unusable during the day and dangerous at night.

Owner report Driver-side mirror (glass part only) vibrates while driving, no matter the speed. This causes a distorted rear view — for example, it's hard to read the license plate of a car on your left.

Body & Structure

15 complaints · 6% of complaints that name a component · median 11,000 mi (n = 2)

Owner report My rear lift gate was misaligned and gets stuck. The dealer just fixed and wouldn't honor the warranty, but I believe this shoddy build quality could impact the safety of my family in an accident as it didn't appear the hatch was properly secured

Owner report I am filing a complaint regarding an unresolved safety recall for my 2025 Toyota Sienna involving the second-row seat welds. VIN: [XXX] NHTSA Recall ID: 25V668 Recall Date: October 7, 2025 Manufacturer/Dealer Recall Reference: 25TB12 This recall involves the structural integrity of the second-row seat welds. A failu…

6% of complaints name no specific component and are left out of the shares above.

Across the generation (2021–2026)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 94.

Model year	All complaints	First three years	Note
2021	210	97
2022	141	94
2023	71	52	fewest complaints
2024	69	69	not compared
2025	268	268	not compared
2026	18	18	not compared

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

26V690000 · SEATS:MID/REAR ASSEMBLY:RECLINER

Filed 2026-10-20 · 228,367 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Sienna Hybrid 7-passenger vehicles. The second-row seat backs may fail to remain secured in the event of a crash.

Risk: A seat back that is not secured may fail to properly protect an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will update the supplemental restraint system (SRS) electronic control unit (ECU) software. For vehicles equipped with the "Mobility as a Service" (MaaS) package, dealers will replace the two second-row seat backs. Repairs will be performed free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB24 and 26TA24.

25V877000 · EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Filed 2025-12-17 · 1,019 vehicles

Defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

25V876000 · EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Filed 2025-12-17 · 86 vehicles

Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

25V744000 · BACK OVER PREVENTION:DISPLAY FUNCTION

Filed 2025-10-30 · 1,024,407 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V668000 · SEATS:MID/REAR ASSEMBLY

Filed 2025-10-07 · 54,631 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Sienna Hybrid vehicles. The second-row seat rails may be welded improperly.

Risk: Improperly welded seat rails can prevent the seat from adequately restraining an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will replace the second-row seat rails, free of charge. Owner letters were mailed May 15, 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB12 and 25TA12.

25V086000 · SEATS:MID/REAR ASSEMBLY:RECLINER | SEATS:CRITICAL FASTENERS

Filed 2025-02-13 · 167,802 vehicles

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Federal investigations

None on file.

Engines and fuel economy

Version	Engine	Transmission	Drive	City	Hwy	Combined	Fuel cost / yr
Sienna 2WD	2.5L 4cyl Hybrid	Automatic (AV-S6)	Front-Wheel Drive	36	36	36	$1750
Sienna AWD	2.5L 4cyl Hybrid	Automatic (AV-S6)	All-Wheel Drive	34	36	35	$1800

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

Variant	Overall	Frontal	Side	Rollover
2025 Toyota SIENNA HYBRID VAN AWD	★★★★★	★★★★☆	★★★★★	★★★★☆
2025 Toyota SIENNA HYBRID VAN FWD	★★★★★	★★★★☆	★★★★★	★★★★☆

Service bulletins

Toyota issued 44 service bulletins listed against this model year, most often about unknown or other.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

Date	Component	Summary
2026-08-20	ENGINE	This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.
2026-08-20	ENGINE	OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.
2026-01-07	UNKNOWN OR OTHER	Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Serv…
2025-12-02	STRUCTURE:BODY	Some customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. Because the cable has come off from the bracket that holds it inside.
2025-11-24	STRUCTURE:BODY	Some 2024 – 2025 model year Sienna Hybrid and Sienna Hybrid MaaS Package vehicles may exhibit a condition in which the rear No. 1 seat assembly (for captain seat type) squeaks or rattles while driving. The condition(s) can occur on both the…
2025-11-06	STRUCTURE:BODY	Some 2021 – 2025 model year Sienna Hybrid vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition may be caused by cavity wax, debris…
2025-07-24	UNKNOWN OR OTHER	Some 2025 model year Sienna Hybrid vehicles equipped with the advanced rear seat reminder system may exhibit one or both of the following conditions: •A “Rear Seat Reminder Malfunction – Visit Your Dealer” message on the Multi-information D…
2025-06-13	ELECTRICAL SYSTEM	The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant…
2025-04-09	STRUCTURE:BODY	Some 2025 model year Sienna Hybrid vehicles equipped with the advanced rear seat reminder system may exhibit one or both of the following conditions: • A “Rear Seat Reminder Malfunction – Visit Your Dealer” message on the Multi-information…
2025-04-09	STRUCTURE:BODY	Some 2025 model year Sienna Hybrid vehicles equipped with the advanced rear seat reminder system may exhibit one or both of the following conditions: • A “Rear Seat Reminder Malfunction – Visit Your Dealer” message on the Multi-information…

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this Sienna, including the ones without a page of their own, is listed on the Toyota Sienna model page.

Sources

NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
NHTSA New Car Assessment Program: crash test ratings.
U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.