Toyota / Highlander / 2002
Family: Highlander · filed with NHTSA as HIGHLANDER
Owner report DRIVER SIDE VISOR HAS 2 POSITIONS ONLY. DOWN OR UP. CANNOT ADJUST FOR TALLER DRIVERS.
Owner report SUN VISORS FALL DOWN WHILE DRIVING. AT ANY GIVEN TIME WHILE DRIVING BOTH SUNVISORS WILL FALL COMPLETELY DOWN OBSTRUCTING VIEW OF THE ROAD AHEAD. VERY DANGEROUS.TOYOTA WILL NOT RECALL.
Owner report ACCELERATOR STICIKING. VEHICLE ACCELERATES AT 4000 TO 5000 RPMS HAD VEHICE TOWED TO TOYOTA OF BEDFORD 440-809-8399
Owner report WHILE DRIVING HOME THE CAR ACCELERATED ON IT,S OWN AND WAS UNABLE TO STOP WITHOUT REARENDING ANOTHER CAR WITHALL THE DAMAGE TO MY CAR AS A MECHANIC I REPAIRED THE BODY ON MY OWN AFTER MAKING REPAIRS I WAS ABLE TO DRIVE THE CAR FROM THE SHOP I WORK AT TO MY HOUSE THE CAR WAS IDLING A LITTLE HIGH .I RETURNED TOWARD WORK…
Owner report I DROVE VEHICLE CROWN TOYOTA FOR A MINOR SERVICE AND MENTIONED THAT THERE WAS DRIPPING OF COOLANT NOTICED ON THE GARAGE FLOOR. REQUESTED 'CHECK AND ADVISE' ON THIS. AFTER APPROXIMATELY 3.0 HOURS, I WENT TO THE SERVICE DESK FOR INFORMATION REGARDING LEAK. I WAS TAKEN TO THE SERVICE ADVISOR [XXX] AND HE TOLD ME…
Owner report TL* THE CONTACTS OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD LEAK ANTIFREEZE AND THE TEMPERATURE GAUGE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPA…
3% of complaints name no specific component and are left out of the shares above.
To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 55.
| Model year | All complaints | First three years | Note |
|---|---|---|---|
| 2001 | 137 | 48 | not compared |
| 2002 | 301 | 46 | not compared |
| 2003 | 258 | 47 | not compared |
| 2004 | 286 | 94 | most complaints |
| 2005 | 225 | 53 | |
| 2006 | 648 | 55 | |
| 2007 | 234 | 29 | not compared |
Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.
Defect: CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
Risk: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Defect: ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.
Risk: IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.
Remedy: DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
None on file.
| Version | Engine | Transmission | Drive | City | Hwy | Combined | Fuel cost / yr |
|---|---|---|---|---|---|---|---|
| Highlander 2WD | 2.4L 4cyl | Automatic 4-spd | Front-Wheel Drive | 19 | 25 | 22 | $2850 |
| Highlander 2WD | 3.0L 6cyl | Automatic 4-spd | Front-Wheel Drive | 17 | 21 | 18 | $3450 |
| Highlander 4WD | 2.4L 4cyl | Automatic 4-spd | 4-Wheel or All-Wheel Drive | 17 | 22 | 19 | $3300 |
| Highlander 4WD | 3.0L 6cyl | Automatic 4-spd | 4-Wheel or All-Wheel Drive | 16 | 21 | 18 | $3450 |
Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.
| Variant | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2002 Toyota Highlander 4-DR. | Not Rated | Not Rated | Not Rated | ★★★☆☆ |
Toyota issued 120 service bulletins listed against this model year, most often about equipment.
A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.
| Date | Component | Summary |
|---|---|---|
| 2024-12-06 | STRUCTURE:BODY | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood… |
| 2024-12-06 | STRUCTURE:BODY | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and in… |
| 2024-12-06 | STRUCTURE:BODY | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicl… |
| 2024-12-05 | STRUCTURE:BODY | Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure … |
| 2024-12-03 | STRUCTURE:BODY | Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the … |
| 2024-07-12 | STRUCTURE:BODY | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood… |
| 2024-07-12 | STRUCTURE:BODY | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and in… |
| 2024-07-12 | STRUCTURE:BODY | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicl… |
| 2024-07-12 | STRUCTURE:BODY | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood… |
| 2024-07-12 | STRUCTURE:BODY | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and in… |
Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.
Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.
Every model year of this Highlander, including the ones without a page of their own, is listed on the Toyota Highlander model page.
MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.