Motor Almanac

Ford / Fusion / 2014

2014 Ford Fusion

Family: Fusion · filed with NHTSA as FUSION, FUSION ENERGI, FUSION HYBRID

Summary

  • In its first three years the 2014 Fusion drew 195 complaints — 1.0× the median of its generation (2013–2020). It does not stand out from the other years of this generation.
  • These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
  • Complaints are spread across systems: the largest, Steering, holds 26% of the 1,333 that name a component.
  • 20 recalls filed for this model year.
  • 5 federal defect investigations cover this model year.

In the news

At a glance

Owner complaints
1,432
Recalls
20
Investigations
5
NCAP overall
5 of 5 stars
Combined MPG
25–41
Annual fuel cost
$1,500–$2,500
Median mileage at complaint
72,715 mi (n = 919)
Crashes / fires / injuries / deaths
56 / 12 / 47 / 0

What owners report

Steering

346 complaints · 26% of complaints that name a component · median 72,715 mi (n = 236)

Owner report On XXX I was driving my 2014 Ford Fusion to [XXX] from [XXX]. About 20 miles before my destination I received a warning on my dash "Power Steering Failed. Service Now". I continued to my destination in [XXX]. Turned off my car and the power steering stopped working, making it difficult to turn. I had to towed to a Ford…
Owner report While driving a 2014 Ford Fusion during a snowstorm, the vehicle displayed the warning message “Steering Assist Fault – Service Required.” Immediately afterward, the steering became extremely difficult to turn, requiring significantly greater effort to control the vehicle. This sudden loss of power steering assist crea…

Powertrain

253 complaints · 19% of complaints that name a component · median 90,000 mi (n = 188)

Owner report The transmission is idle high and hard and yes it is available for inspection My safety and the safety of other is the car jerks and it accelerate unvoluntary Yes it was confirmed by a certified mechanic No it have not been inspected my manufacturer or others No there is no warning lights or messages that prior t…
Owner report The contact owns a 2014 Ford Fusion. The contact stated while her son was driving 30 MPH, while depressing on the accelerator pedal the vehicle failed to respond as needed. The contact merged to the side of the road. The dealer was contacted. The vehicle was towed by an insurance vendor to the Sam's Auto Repair. The ve…

Engine

242 complaints · 18% of complaints that name a component · median 78,703 mi (n = 165)

Owner report coolant leaking into engine * sudden engine failure risk * overheating * loss of power * expensive engine replacement from known defect 2014 Ford Fusion EcoBoost is losing coolant internally into the engine. Ford dealership diagnosed coolant intrusion requiring full engine replacement costing approximately $14,000. Th…
Owner report The contact owns a 2014 Ford Fusion. The contact stated that while his son was driving approximately 70 MPH, the check engine warning illuminated. The contact stated that the vehicle went into LIMP Mode, and his son was able to coast to the side of the highway. The contact drove out to his son's location and was able t…

7% of complaints name no specific component and are left out of the shares above.

Across the generation (2013–2020)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 192.

Model yearAll complaintsFirst three yearsNote
20131,957278
20141,432195
20151,066139
20161,731252
20171,204190
201850942not compared
201947352fewest complaints
202023639not compared

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

26V376000 · POWER TRAIN:MANUAL TRANSMISSION

Filed 2026-06-09 · 5,252 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy: Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Owner notification letters were October 16, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

23V162000 · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Filed 2023-03-10 · 1,280,726 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

22V413000 · POWER TRAIN:SHIFT LINKAGE/CABLE/ROD | POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Filed 2022-06-10 · 2,925,968 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

22V011000 · SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Filed 2022-01-13 · 199,085 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

Risk: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

Remedy: Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.

20V331000 · LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Filed 2020-06-08 · 2,147,323 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

20V177000 · LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Filed 2020-03-23 · 288,110 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

19V632000 · STEERING:ELECTRIC POWER ASSIST SYSTEM

Filed 2019-08-29 · 116,160 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

19V362000 · POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Filed 2019-05-13 · 259,182 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

18V592000 · EQUIPMENT:ELECTRICAL

Filed 2018-09-10 · 49,197 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Risk: An overheated cord can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

18V471000 · POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Filed 2018-07-16 · 504,182 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

18V167000 · STEERING: STEERING WHEEL/HANDLE BAR

Filed 2018-03-12 · 1,301,986 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Risk: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

18V169000 · POWER TRAIN:MANUAL TRANSMISSION

Filed 2018-03-12 · 5,361 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.

17V210000 · LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Filed 2017-03-27 · 191,432 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

17V209000 · ENGINE AND ENGINE COOLING:ENGINE

Filed 2017-03-27 · 208,584 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

Risk: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

Remedy: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

16V875000 · SEAT BELTS:FRONT

Filed 2016-12-05 · 603,392 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Risk: If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

15V250000 · STEERING:ELECTRIC POWER ASSIST SYSTEM

Filed 2015-04-28 · 487,301 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

15V246000 · LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Filed 2015-04-24 · 456,440 vehicles

Defect: Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

14V736000 · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Filed 2014-11-18 · 56,479 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Risk: If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

Remedy: Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

14V597000 · SEAT BELTS | AIR BAGS:SIDE/WINDOW

Filed 2014-09-26 · 746,842 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

Risk: The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

14V164000 · SEATS:FRONT ASSEMBLY:RECLINER

Filed 2014-04-02 · 43,135 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Risk: The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Remedy: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

Federal investigations

ActionComponentOpenedClosedRecall
DP22005ELECTRICAL SYSTEM:PROPULSION SYSTEM2023-01-272023-08-0722V063000
RQ22004SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS2022-08-082023-03-2423V162000
EA21002AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2021-09-17open
RQ19005LATCHES/LOCKS/LINKAGES:DOORS:LATCH2019-12-192022-02-0720V177000
PE17007STEERING2017-10-232018-04-2318V167000

DP22005: Pedestrian alert sounds

RQ22004: Front Brake Jounce Hose Failures

EA21002: Desiccated Air Bag Inflator Rupture

RQ19005: Door Latch Failures

PE17007: Steering Wheel Fastening Bolt Loosens

Engines and fuel economy

VersionEngineTransmissionDriveCityHwyCombinedFuel cost / yr
Fusion AWD2.0L 4cylAutomatic (S6)All-Wheel Drive223125$2500
Fusion Energi Plug-in Hybrid2.0L 4cyl Plug-in HybridAutomatic (variable gear ratios)Front-Wheel Drive403638$1650
Fusion FWD1.5L 4cylAutomatic (S6)Front-Wheel Drive233527$2300
Fusion FWD1.5L 4cylAutomatic (S6)Front-Wheel Drive253629$2150
Fusion FWD1.6L 4cylManual 6-spdFront-Wheel Drive253629$2150
Fusion FWD2.0L 4cylAutomatic (S6)Front-Wheel Drive223226$2400
Fusion FWD2.5L 4cylAutomatic (S6)Front-Wheel Drive223326$2400
Fusion Hybrid FWD2.0L 4cyl HybridAutomatic (variable gear ratios)Front-Wheel Drive433941$1500

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

VariantOverallFrontalSideRollover
2014 Ford Fusion 4 DR FWD★★★★★★★★★★★★★★☆★★★★☆
2014 Ford Fusion 4 DR AWD★★★★★★★★★★★★★★☆★★★★☆
2014 Ford Fusion Energi 4 DR FWD★★★★★★★★★★★★★★★★★★★☆
2014 Ford Fusion Hybrid 4 DR FWD★★★★★★★★★★★★★★☆★★★★☆

Service bulletins

Ford issued 292 service bulletins listed against this model year, most often about electrical system.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

DateComponentSummary
2026-05-02POWER TRAINCertain 2014-2016 Model Year Fusion Vehicles Equipped With 1.5L Engine - Powertrain Control Module (PCM) Reprogramming
2026-04-29ELECTRICAL SYSTEMHarvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
2026-02-24ELECTRICAL SYSTEMFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the access…
2026-02-17POWER TRAINCertain 2013-2014 Model Year Escape and 2013-2016 Fusion Vehicles Equipped with a 6F35 Transmission Shift Cable Bushing Inspection and Protective Service Cap Installation
2025-11-19ELECTRICAL SYSTEMThis is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or m…
2025-10-16FUEL/PROPULSION SYSTEMThe affected vehicles have an emissions control system that may not control tailpipe emissions effectively over time.
2024-10-10UNKNOWN OR OTHERWhile performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
2024-08-08UNKNOWN OR OTHERCertain 2014-2015 Model Year Fiesta, 2014-2016 Model Year Fusion, MKZ and 2014-2016 Model Year Transit Connect Vehicles Not Covered in Safety Recall: 20S15 or 23S36 Door Latch Replacement and Inspection
2024-04-24EQUIPMENTAll accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini…
2023-04-12ELECTRICAL SYSTEMCertain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level…

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this Fusion, including the ones without a page of their own, is listed on the Ford Fusion model page.

Sources

  • NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
  • NHTSA New Car Assessment Program: crash test ratings.
  • U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.