Ford Fusion 2006–2020

Summary

15 model years in 2 generations, 23,962 owner complaints in total.
No model year stands out as the most complained-about of its generation.
2007 and 2019 drew the fewest complaints of their generation over the same span.
These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
Half of the complaints that give a mileage were filed by 77,000 miles (15,899 of them give one).
Owners reported 844 crashes, 187 fires, 570 injuries and 12 deaths across these model years.
50 recalls and 19 federal investigations cover these model years; 1 investigation is still open.

2006–2012

Each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 489.

Model year	All complaints	First three years	Most reported system	Note
2006	730	32	Airbags	not compared
2007	1,064	52	Airbags	fewest complaints
2008	1,353	23	Airbags	not compared
2009	1,023	33	Brakes	not compared
2010	5,641	559	Steering
2011	2,926	557	Steering
2012	2,617	421	Steering

Steering is the largest group in 3 of the 4 compared years.

2013–2020

Model year	All complaints	First three years	Most reported system	Note
2013	1,957	278	Engine
2014	1,432	195	Steering
2015	1,066	139	Engine
2016	1,731	252	Engine
2017	1,204	190	Engine
2018	509	42	Engine	not compared
2019	473	52	Engine	fewest complaints
2020	236	39	Electrical System	not compared

Engine is the largest group in 5 of the 6 compared years.

Every model year

A model year gets its own page when four sources cover it, it holds at least 50 complaints, and it either compares with the other years of its generation or shows one system in 40% or more of the complaints that name a component. The rest are listed here with their figures.

Model year	Complaints	Recalls	Investigations	Bulletins	Combined MPG	Page
2006	730	5	1	24	21–24	yes
2007	1,064	5	4	19	19–23	yes
2008	1,353	6	5	21	20–23	yes
2009	1,023	7	4	19	20–23	yes
2010	5,641	13	11	69	19–39	yes
2011	2,926	9	5	65	19–38	yes
2012	2,617	6	5	62	19–38	yes
2013	1,957	20	6	293	25–41	yes
2014	1,432	20	5	292	25–41	yes
2015	1,066	14	5	253	25–41	yes
2016	1,731	13	5	243	25–41	yes
2017	1,204	4	2	386	20–42	yes
2018	509	2	2	279	20–42	yes
2019	473	4	1	307	20–42	yes
2020	236	3	1	206	23–42	listed here

What owners report across all years

System	Complaints	Share	Median mileage
Steering	6,098	26%	88,750 mi
Engine	4,121	18%	70,000 mi
Airbags	3,769	16%	78,255 mi
Powertrain	3,321	14%	66,758 mi
Brakes	2,899	13%	100,000 mi

Shares are over complaints that name a component; a complaint naming several systems is counted under each.

Steering

Owner report Ford Motor Company, a massive automotive manufacturer, sold a vehicle with a known, systemic defect that can cause a driver to suddenly lose power steering at highway speeds, while simultaneously disabling critical safety systems ABS and AdvanceTrac stability control. The vehicle's dashboard lights up like a Christmas …

Owner report Sudden Loss of Power Steering Assistance and Simultaneous ABS/AdvanceTrac System Faults I am submitting this complaint to document a serious vehicle safety incident involving my 2014 Ford Fusion SE. The vehicle experienced a loss of communication with the Power Steering Control Module (PSCM), accompanied by faults aff…

Engine

Owner report COMPONENT/SYSTEM: Gasoline vapor entering the occupied passenger cabin through the HVAC vents during and after rain with the A/C or heat on. Root cause unidentified, not because it cannot be found, but because Ford Motor Company has not once tested the vehicle under the condition in which the defect occurs, and has ref…

Owner report Engine failure due to a faulty design from Ford Motor company. Coolant intrusion is the root cause due faulty engine design on the 2016 Ford Fusion 2.0 ecoboost engine.

Airbags

Owner report Involved in collision between 35-45 at a speed of 35 to 45 mph. I had a car change lanes incorrectly causing me to rear end the vehicle. The front end of my car was crumpled in and mybairbags on my vehicle did not deploy as a result of the crash.

Owner report I was involved in a serious rollover crash in which my vehicle rolled approximately two times. During the crash, I struck my head and suffered a deep laceration that required five stitches, along with a concussion. I also experienced numbness in my head for several days afterward. The crash caused extensive damage to …

Largest recalls

Campaign	Component	Filed	Vehicles
22V413000	POWER TRAIN:SHIFT LINKAGE/CABLE/ROD \| POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)	2022-06-10	2,925,968
21V158000	AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE	2021-03-10	2,602,668
20V331000	LATCHES/LOCKS/LINKAGES:DOORS:LATCH	2020-06-08	2,147,323
16V384000 Do not drive	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE	2016-05-31	1,892,343
25V695000	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	2025-10-13	1,448,655

Whether a recall has been done on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

Open investigations

Action	Component	Opened	Subject
EA21002	AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE	2021-09-17	Desiccated Air Bag Inflator Rupture

Service bulletins

Ford issued 2,538 service bulletins covering these model years, most often about electrical system.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so a bulletin listed here may not be specific to one year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

Date	Component	Summary
2026-05-09	ENGINE	Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-…
2026-05-07	AIR BAGS	Harvest Program 26H02 Certain 2015 Model Year Mustang, Fusion, and Edge Vehicles Driver Airbag Module Replacement
2026-05-02	POWER TRAIN	Certain 2014-2016 Model Year Fusion Vehicles Equipped With 1.5L Engine - Powertrain Control Module (PCM) Reprogramming
2026-04-29	ELECTRICAL SYSTEM	Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
2026-03-25	BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING	Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
2026-02-24	ELECTRICAL SYSTEM	Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the access…
2026-02-17	POWER TRAIN	Certain 2013-2014 Model Year Escape and 2013-2016 Fusion Vehicles Equipped with a 6F35 Transmission Shift Cable Bushing Inspection and Protective Service Cap Installation
2026-02-17	ELECTRICAL SYSTEM	Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen wh…
2026-01-16	FUEL/PROPULSION SYSTEM	Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from the exhaust, rough idle in neutral or park at nor…
2025-11-26	ELECTRICAL SYSTEM	This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Na…

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more after news coverage or a recall. That is why years are compared only with other years of the same generation, over the same span, and never with other models.

Sources

NHTSA Office of Defects Investigation: complaints, recalls, investigations and manufacturer communications (data as of 2026-10-28).
U.S. EPA / DOE fueleconomy.gov: engines and fuel economy.

This page summarises public records; it is not a mechanical inspection.