2019 Ford Fusion

Family: Fusion · filed with NHTSA as FUSION, FUSION ENERGI, FUSION HYBRID

Summary

In its first three years the 2019 Fusion drew 52 complaints — 0.3× the median of its generation (2013–2020). It is among the least-complained-about years of this generation.
These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
Of the 452 complaints that name a component, 48% concern Engine (216).
4 recalls filed for this model year.
1 federal defect investigation covers this model year.

At a glance

Owner complaints: 473
Recalls: 4
Investigations: 1
NCAP overall: 5 of 5 stars
Combined MPG: 20–42
Annual fuel cost: $1,500–$3,100
Median mileage at complaint: 70,945 mi (n = 165)
Crashes / fires / injuries / deaths: 8 / 3 / 12 / 0

What owners report

Engine

216 complaints · 48% of complaints that name a component · median 81,000 mi (n = 91)

Owner report The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 30 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a leaking the head gasket, which allowed coolant into the cylinders. Additionally, the message "Coola…

Owner report The 2019 Ford Fusion I owned was having issues with smoke coming out the tailpipe upon startup, eventually leading to the engine seizing causing me to trade the vehicle in.

Electrical System

147 complaints · 33% of complaints that name a component · median 36,000 mi (n = 24)

Owner report National Highway Traffic Safety Administration Office of Defects Investigation / Vehicle Safety Hotline 1200 New Jersey Avenue SE West Building Washington, DC 20590 RE: VEHICLE SAFETY COMPLAINT 2019 Ford Fusion Hybrid Ford Recall 23S33 / NHTSA Recall 23V440/June 16, 2023 To Whom It May Concern: I am submitting this cor…

Owner report The contact owns a 2019 Ford Fusion. The contact stated that after receiving notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM); that the parts were available, the local dealer was contacted, and the contact was informed that parts were still not available and were on back order. The manufacturer was…

Powertrain

80 complaints · 18% of complaints that name a component · median 80,000 mi (n = 31)

Owner report When driving all of a sudden I feel the car loose power as I accelerated the car just reeved up and slowed down to a full stop. I put it in park turned it off sat for a few minutes. Restarted the car and put it in drive the engine RPM made a reving sounds but did not engage. I had to wait for a tow truck. When the tow …

Owner report transmission cable bushing failed. I see there is a recall for older models. The shift cable came off the transmission just like the recall problem had. this left my car stuck in reverse so i could not move the car or start it after I turned it off and I could not get it off the street.

4% of complaints name no specific component and are left out of the shares above.

Across the generation (2013–2020)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 192.

Model year	All complaints	First three years	Note
2013	1,957	278
2014	1,432	195
2015	1,066	139
2016	1,731	252
2017	1,204	190
2018	509	42	not compared
2019	473	52	fewest complaints
2020	236	39	not compared

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

25V685000 · EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

Filed 2025-10-10 · 59,006 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Risk: An electrical short circuit can increase the risk of a fire.

Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

25V442000 · BACK OVER PREVENTION:SOFTWARE

Filed 2025-06-27 · 200,237 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

23V440000 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Filed 2023-06-23 · 14,452 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

Risk: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.

Remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

19V099000 · HYBRID PROPULSION SYSTEM

Filed 2019-02-15 · 2,108 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, "Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection."

Risk: Potential contact with high voltage sources increases the risk of injury.

Remedy: Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.

Federal investigations

Action	Component	Opened	Closed	Recall
DP22005	ELECTRICAL SYSTEM:PROPULSION SYSTEM	2023-01-27	2023-08-07	22V063000

DP22005: Pedestrian alert sounds

Engines and fuel economy

Version	Engine	Transmission	Drive	City	Hwy	Combined	Fuel cost / yr
Fusion AWD	2.0L 4cyl	Automatic (S6)	All-Wheel Drive	20	29	23	$2700
Fusion AWD	2.7L 6cyl	Automatic (S6)	All-Wheel Drive	17	26	20	$3100
Fusion Energi Plug-in Hybrid	2.0L 4cyl Plug-in Hybrid	Automatic (variable gear ratios)	Front-Wheel Drive	43	40	42	$1500
Fusion FWD	1.5L 4cyl	Automatic (S6)	Front-Wheel Drive	23	34	27	$2300
Fusion FWD	2.0L 4cyl	Automatic (S6)	Front-Wheel Drive	21	31	25	$2500
Fusion FWD	2.5L 4cyl	Automatic 6-spd	Front-Wheel Drive	21	31	25	$2500
Fusion Hybrid FWD	2.0L 4cyl Hybrid	Automatic (variable gear ratios)	Front-Wheel Drive	43	41	42	$1500
Fusion Hybrid Taxi	2.0L 4cyl Hybrid	Automatic (variable gear ratios)	Front-Wheel Drive	43	40	41	$1500
Fusion Special Service Vehicle PHEV	2.0L 4cyl Plug-in Hybrid	Automatic (variable gear ratios)	Front-Wheel Drive	43	40	42	$1500

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

Variant	Overall	Frontal	Side	Rollover
2019 Ford Fusion 4 DR FWD	★★★★★	★★★★☆	★★★★★	★★★★☆
2019 Ford Fusion 4 DR AWD	★★★★★	★★★★☆	★★★★★	★★★★☆
2019 Ford Fusion Energi 4 DR FWD	Not Rated	Not Rated	Not Rated	★★★★☆
2019 Ford Fusion Hybrid 4 DR FWD	★★★★★	★★★★☆	★★★★★	★★★★☆

Service bulletins

Ford issued 307 service bulletins listed against this model year, most often about electrical system.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

Date	Component	Summary
2026-05-09	ENGINE	Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-…
2026-05-09	ENGINE	Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-…
2026-04-29	ELECTRICAL SYSTEM	Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
2026-02-24	ELECTRICAL SYSTEM	Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the access…
2026-02-17	ELECTRICAL SYSTEM	Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen wh…
2025-11-19	ELECTRICAL SYSTEM	This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or m…
2025-11-12	POWER TRAIN	Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Contro…
2025-08-07	ELECTRICAL SYSTEM	Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to…
2025-05-10	UNKNOWN OR OTHER	CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE
2024-12-04	UNKNOWN OR OTHER	Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this Fusion, including the ones without a page of their own, is listed on the Ford Fusion model page.

Sources

NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
NHTSA New Car Assessment Program: crash test ratings.
U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.