2015 Ford Fusion

Family: Fusion · filed with NHTSA as FUSION, FUSION ENERGI, FUSION HYBRID

Summary

In its first three years the 2015 Fusion drew 139 complaints — 0.7× the median of its generation (2013–2020). It does not stand out from the other years of this generation.
These are complaint counts, not failure rates: they are not divided by how many cars were sold, because no public source reports U.S. sales by model year.
Complaints are spread across systems: the largest, Engine, holds 33% of the 978 that name a component.
14 recalls filed for this model year.
5 federal defect investigations cover this model year.

In the news

Ford door latch recalls 2011–2016: doors that open while driving OCT 17, 2026

At a glance

Owner complaints: 1,066
Recalls: 14
Investigations: 5
NCAP overall: 5 of 5 stars
Combined MPG: 25–41
Annual fuel cost: $1,500–$2,500
Median mileage at complaint: 73,000 mi (n = 682)
Crashes / fires / injuries / deaths: 40 / 6 / 19 / 0

What owners report

Engine

320 complaints · 33% of complaints that name a component · median 83,000 mi (n = 218)

Owner report The 2015 ford fusion are very known for this issue with coolant lost and more recently I was driving and a warning popped up saying my coolant was over temps so I pulled over and turned the car off next thing you know my coolant was gone and I just filled it up. To make it even worse my mechanic told me it’s a known is…

Owner report I have a coolant intrusion into the engine and blew my engine in the middle of driving down the highway. No signs, no warning. Lost control, ended up on side of road. Had husband pull it the rest of the way home.

Steering

181 complaints · 19% of complaints that name a component · median 65,000 mi (n = 126)

Owner report The contact owns a 2015 Ford Fusion. The contact stated that while driving 45 MPH, the messages "Loss of Traction Control" and "Advancetrac Off" were displayed, and the vehicle lost power steering functionality. The contact safely pulled over to the side of the road. The vehicle was towed to the dealer, where it was di…

Owner report The contact owns a 2015 Ford Fusion. The contact stated that there was an abnormal popping sound coming from the vehicle while pulling out of the driveway and driving approximately 10 MPH. The contact stated that the steering wheel seized and locked up. The power steering, Hill Assist, and brake warning lights were ill…

Powertrain

157 complaints · 16% of complaints that name a component · median 80,033 mi (n = 115)

Owner report No man there hasn’t when I was driving the car the car just kicked into neutral and my rpm’s ran up so fast I got scared

Owner report Formal Transmission Failure Complaint – 2015 Ford Fusion I am submitting a formal complaint regarding the transmission failure of my 2015 Ford Fusion. I purchased this vehicle in 2023. In September 2026, the transmission failed, leaving the vehicle inoperable. I am concerned that this failure may be associated with …

8% of complaints name no specific component and are left out of the shares above.

Across the generation (2013–2020)

To compare years fairly, each year is counted over the same span: complaints received up to two calendar years after its model year. A year is compared only when that span is over and it holds at least 50 complaints. Median of the comparable years: 192.

Model year	All complaints	First three years	Note
2013	1,957	278
2014	1,432	195
2015	1,066	139
2016	1,731	252
2017	1,204	190
2018	509	42	not compared
2019	473	52	fewest complaints
2020	236	39	not compared

Recalls

Whether a recall has been fixed on a specific car depends on its VIN; check it at nhtsa.gov/recalls.

26V376000 · POWER TRAIN:MANUAL TRANSMISSION

Filed 2026-06-09 · 5,252 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy: Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Owner notification letters were October 16, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

23V162000 · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Filed 2023-03-10 · 1,280,726 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

22V413000 · POWER TRAIN:SHIFT LINKAGE/CABLE/ROD | POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Filed 2022-06-10 · 2,925,968 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

22V011000 · SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Filed 2022-01-13 · 199,085 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

Risk: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

Remedy: Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.

20V177000 · LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Filed 2020-03-23 · 288,110 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

19V632000 · STEERING:ELECTRIC POWER ASSIST SYSTEM

Filed 2019-08-29 · 116,160 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

19V590000 · SEAT BELTS:FRONT

Filed 2019-08-12 · 103,374 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Risk: A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.

Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.

19V362000 · POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Filed 2019-05-13 · 259,182 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

18V592000 · EQUIPMENT:ELECTRICAL

Filed 2018-09-10 · 49,197 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Risk: An overheated cord can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

18V471000 · POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Filed 2018-07-16 · 504,182 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

18V167000 · STEERING: STEERING WHEEL/HANDLE BAR

Filed 2018-03-12 · 1,301,986 vehicles

Defect: Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Risk: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

16V875000 · SEAT BELTS:FRONT

Filed 2016-12-05 · 603,392 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Risk: If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

15V250000 · STEERING:ELECTRIC POWER ASSIST SYSTEM

Filed 2015-04-28 · 487,301 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

14V736000 · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Filed 2014-11-18 · 56,479 vehicles

Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Risk: If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

Remedy: Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

Federal investigations

Action	Component	Opened	Closed	Recall
DP22005	ELECTRICAL SYSTEM:PROPULSION SYSTEM	2023-01-27	2023-08-07	22V063000
RQ22004	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS	2022-08-08	2023-03-24	23V162000
EA21002	AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE	2021-09-17	open
RQ19005	LATCHES/LOCKS/LINKAGES:DOORS:LATCH	2019-12-19	2022-02-07	20V177000
PE17007	STEERING	2017-10-23	2018-04-23	18V167000

DP22005: Pedestrian alert sounds

RQ22004: Front Brake Jounce Hose Failures

EA21002: Desiccated Air Bag Inflator Rupture

RQ19005: Door Latch Failures

PE17007: Steering Wheel Fastening Bolt Loosens

Engines and fuel economy

Version	Engine	Transmission	Drive	City	Hwy	Combined	Fuel cost / yr
Fusion AWD	2.0L 4cyl	Automatic (S6)	All-Wheel Drive	22	31	25	$2500
Fusion Energi Plug-in Hybrid	2.0L 4cyl Plug-in Hybrid	Automatic (variable gear ratios)	Front-Wheel Drive	40	36	38	$1650
Fusion FWD	1.5L 4cyl	Automatic (S6)	Front-Wheel Drive	25	36	29	$2150
Fusion FWD	1.5L 4cyl	Automatic (S6)	Front-Wheel Drive	24	36	28	$2250
Fusion FWD	2.0L 4cyl	Automatic (S6)	Front-Wheel Drive	22	33	26	$2400
Fusion FWD	2.5L 4cyl	Automatic (S6)	Front-Wheel Drive	22	33	26	$2400
Fusion Hybrid FWD	2.0L 4cyl Hybrid	Automatic (variable gear ratios)	Front-Wheel Drive	43	39	41	$1500

Fuel cost is EPA's estimate at the fuel prices of its last update, not today's.

Crash test ratings (NCAP)

Variant	Overall	Frontal	Side	Rollover
2015 Ford Fusion 4 DR FWD	★★★★★	★★★★★	★★★★☆	★★★★☆
2015 Ford Fusion 4 DR AWD	★★★★★	★★★★★	★★★★☆	★★★★☆
2015 Ford Fusion Energi 4 DR FWD	★★★★★	★★★★★	★★★★★	★★★★☆
2015 Ford Fusion Hybrid 4 DR FWD	★★★★★	★★★★★	★★★★☆	★★★★☆

Service bulletins

Ford issued 253 service bulletins listed against this model year, most often about electrical system.

A bulletin tells dealers how to fix a known condition. It is not a recall and not a defect finding. Most bulletins cover several model years at once, so one listed here may not be specific to this year. The number of bulletins tracks how long and how widely a model was sold, so it is not a measure of reliability.

Date	Component	Summary
2026-05-07	AIR BAGS	Harvest Program 26H02 Certain 2015 Model Year Mustang, Fusion, and Edge Vehicles Driver Airbag Module Replacement
2026-05-02	POWER TRAIN	Certain 2014-2016 Model Year Fusion Vehicles Equipped With 1.5L Engine - Powertrain Control Module (PCM) Reprogramming
2026-03-25	BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING	Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
2026-02-24	ELECTRICAL SYSTEM	Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the access…
2026-02-17	POWER TRAIN	Certain 2013-2014 Model Year Escape and 2013-2016 Fusion Vehicles Equipped with a 6F35 Transmission Shift Cable Bushing Inspection and Protective Service Cap Installation
2025-11-12	POWER TRAIN	Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Contro…
2025-10-16	FUEL/PROPULSION SYSTEM	The affected vehicles have an emissions control system that may not control tailpipe emissions effectively over time.
2024-10-10	UNKNOWN OR OTHER	While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
2024-08-08	UNKNOWN OR OTHER	Certain 2014-2015 Model Year Fiesta, 2014-2016 Model Year Fusion, MKZ and 2014-2016 Model Year Transit Connect Vehicles Not Covered in Safety Recall: 20S15 or 23S36 Door Latch Replacement and Inspection
2024-04-24	EQUIPMENT	All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini…

How to read this page

Complaint counts are not failure rates. A model that sells more cars draws more complaints, and owners file more often after news coverage or a recall. That is why this page compares a model year only with other years of the same generation, never with other models.

Each complaint is counted once, even when it names several components; a complaint that names several systems appears under each of them. Owner reports are quoted as filed and have not been verified by NHTSA or by us.

Every model year of this Fusion, including the ones without a page of their own, is listed on the Ford Fusion model page.

Sources

NHTSA Office of Defects Investigation: complaints, recalls and investigations (bulk files, data as of 2026-10-28).
NHTSA New Car Assessment Program: crash test ratings.
U.S. EPA / DOE fueleconomy.gov: engines, transmissions and fuel economy.

MotorAlmanac is independent and not affiliated with NHTSA, EPA or any manufacturer. This page summarises public records; it is not a mechanical inspection. Before buying a used car, check its VIN for open recalls and have it inspected.